You’ve heard the sage business advice that it is less expensive to retain customers than to acquire new ones and that existing customers can yield considerably more revenue than many businesses actually capture. Considering the fact that during uncertain economic times customers are more apt to purchase from established, trusted vendor relationships rather than enter into new [...]
continue reading...Posts Tagged ‘Microsoft Dynamics CRM Ohio Partner’
Microsoft Dynamics CRM vs. Oracle: According to the Analysts
Several times a year, leading analysts at organizations like Gartner and Forrester release their comparative studies of all customer relationship management (CRM) software solutions in a particular market segment. In the last year, Microsoft Dynamics CRM was listed as a leader in every one of these studies that was released, while the various Oracle CRM [...]
continue reading...Dynamics CRM More User Friendly than SalesForce.com – Independent Research Study
The independent research organization, Nucleus Research, has seen the CRM software market grow increasingly more competitive as many highly customized on-premise deployments are reaching the end of their product life-cycle and SaaS CRM solutions are becoming more attractive thanks to increased capabilities and cost-effective pricing. In an attempt to sort out the many vendor options [...]
continue reading...Dynamics CRM 2011 Offers Big ROI in Short Time
As a CRM software partner, we like to talk about the benefits of a customer relationship management solution. We like to explain how a new system like Microsoft Dynamics CRM 2011 can: Save you time and money because of its familiar user interface Enhance collaboration and reduce errors by streamlining processes across your organization Grow [...]
continue reading...CRM Hits the Mark for an Ideal Microsoft Dynamics Solution
In their keynote address at the recent Convergence conference, Microsoft CEO, Steve Ballmer, and VP of Microsoft Business Solutions, Kirill Tatarinov, stressed that the goal of all Microsoft Dynamics solutions is to make businesses more dynamic and that they achieve this by providing simplicity, value, and agility. Microsoft Dynamics CRM 2011 (and its cloud option [...]
continue reading...4 Ways Microsoft Dynamics CRM Enhances Sales Productivity Through Better Information
In a day and age where potential customers have access to unprecedented amounts of information quickly and easily, it becomes increasingly important for your sales professionals to also leverage information in order to stay productive. A recent survey by the Economist Intelligence Unit uncovered four ways that organizations can enhance sales productivity through the better [...]
continue reading...Get Personal with Microsoft Dynamics CRM 2011
Any CRM software solution is only beneficial to the degree that it is adopted and used. With the release of Microsoft Dynamics CRM 2011, Microsoft has taken great steps to make sure that the solution is easy to adopt and use by giving it a familiar and naturally intuitive Office-esque user interface. In addition, Microsoft [...]
continue reading...Microsoft Dynamics CRM 2011 Cloud version Now Available!
After months of waiting, the cloud version of the new Microsoft Dynamics CRM 2011, Microsoft Dynamics CRM Online, is now available in 40 markets and 41 languages. The over 500 enhancements and numerous new features of this version have been beta tested by more than 11,500 customers and 2,000 partners, including customers that have switched from [...]
continue reading...xRM and SharePoint: Bridging the Gap Between Collaboration and Task Work
One of today’s greatest business challenges is how to be more customized, more rapid, and more engaged with your customers while still driving down transaction costs and associated overheads. Solving this challenge means enabling more productive alignment of sales and marketing with the management of vendors, customers, and orders, or in IT terms, improving the [...]
continue reading...One Big Reason to Switch from Salesforce.com to Microsoft Dynamics CRM Online
In August, we shared with you 4 Reasons to Consider a Switch from Salesforce.com to Microsoft Dynamics CRM. Yesterday, Microsoft sweetened the pot by taking our #4 reason (a lower total cost of ownership) and made it #1 in the minds of anyone considering a switch. Through the “Cloud CRM for Less” offer, Microsoft is [...]
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