Lately, I have been seeing more and more of SugarCRM in the marketplace. It makes sense. After all, when money is tight, many organizations look for the lowest upfront cost instead of the product with the greatest long-term ROI. It’s true that SugarCRM Professional and Enterprise have one of the lowest per user licenses costs [...]
continue reading...Posts Tagged ‘Microsoft Dynamics CRM Ohio Partner’
SalesForce.com vs. Dynamics CRM – Which Platform Gives CRM A Stronger Leg To Stand On?
One of the greatest, although seldom discussed, differences between Microsoft Dynamics CRM and SalesForce.com is the platform that each is developed on. Find out the benefits and drawback from each of these platforms and how they should factor into your CRM solution decision making.
continue reading...10 Ways Microsoft Dynamics CRM Helps You Enhance Customer Experiences
In the recent article, “Improving Customer Experiences – Is It Still Important or is Price the Only Thing That Matters?” author, Scott Glatstein utilizes results of a Harris Interactive Customer Experience Impact survey to counter the popular beliefs that in a recession price is the only motivating factor and that customers will accept a bad [...]
continue reading...Oracle vs. Microsoft Dynamics – Which Hosted CRM Solution Is Best For You?
In conjunction with their new pricing structure, Microsoft is currently offering 6 months of free subscriptions of Microsoft Dynamics CRM Online to any current Oracle CRM On Demand or Salesforce.com customer. We’ve already talked about why this is a great deal for Salesforce.com users in our post “Hosted CRM Comparison – Microsoft Dynamics CRM Online [...]
continue reading...3 Simple Steps for Selecting the Right CRM Software
If you are embarking on a CRM software selection process, it can be a daunting task. With all of the products and partners to choose from, finding a jumping off point can be a struggle. We’ve compiled a list of tips to guide you through your software selection process and suggestions for “must-have” features and functionality that will ensure that you choose a CRM system that will support your needs now and into the future.
continue reading...CRM Software: What Is It, Do I Need It, and Is It Worth the Investment?
What is CRM?
Many of us have heard the term “CRM”, but may still have questions about what exactly it is.
Customer relationship management (CRM) software is a tool used to manage all of your contacts’ and customers’ information in one place and tracks all activities related to them. It’s also used to manage partner and vendor relationships. It stores [...]
