While there is a strong movement toward deploying business management solutions, like CRM systems, in the cloud, we know that there is still some apprehension. If you are considering a cloud CRM solution, there are a few ways to gain some confidence in your choice: Choose a Proven Vendor: When it comes to Software as [...]
continue reading...Posts Tagged ‘Microsoft Dynamics CRM Ohio Partner’
Usability and Functionality – How Does Microsoft Dynamics CRM Measure Up?
They say that a picture is worth a thousand words. In the recently released Nucleus Research Technology Value Matrix 2H2011: CRM, the picture tells a predictable story about the three leading customer relationship management (CRM) solutions on the market: Microsoft Dynamics CRM, Salesforce.com, and Oracle. The graphic shows that while Microsoft Dynamics is the clear winner as [...]
continue reading...Dynamics CRM for the Enterprise? Guess Who is Proving This Really Works!
Since its inception, Microsoft Dynamics CRM has been a leader in providing innovative relationship management solutions to small and mid-sized businesses. It has proven itself time and again to be a powerful business productivity tool that has helped midmarket businesses maximize their marketing dollars, win more sales more efficiently, delight their customers, and optimize every business [...]
continue reading...Microsoft’s Aggressive Cloud CRM Strategy Pays Off for Adopters
Unlike other cloud solutions vendors, Microsoft has taken a broad approach to their cloud development, focusing on a strategy that reflects real business needs by including infrastructure, platform, and application layers. Because of this, Microsoft’s cloud CRM solution, Dynamics CRM Online, extends beyond itself to seamlessly interoperate with Outlook, Office, SharePoint and Lync, as well [...]
continue reading...Software Advice Talks SalesForce.com Alternatives
Recently, Lauren Carlson, a CRM Analyst for Software Advice, wrote a blog post in which she assessed five cloud CRM solutions that compete effectively with SalesForce.com. The first solution she profiled as being a great alternative for organizations not interested in SFDC was Microsoft Dynamics CRM. In my opinion… While her assessment of the benefits [...]
continue reading...CRM’s Hidden Gem = RFM Scoring
You’ve heard the sage business advice that it is less expensive to retain customers than to acquire new ones and that existing customers can yield considerably more revenue than many businesses actually capture. Considering the fact that during uncertain economic times customers are more apt to purchase from established, trusted vendor relationships rather than enter into new [...]
continue reading...Microsoft Dynamics CRM vs. Oracle: According to the Analysts
Several times a year, leading analysts at organizations like Gartner and Forrester release their comparative studies of all customer relationship management (CRM) software solutions in a particular market segment. In the last year, Microsoft Dynamics CRM was listed as a leader in every one of these studies that was released, while the various Oracle CRM [...]
continue reading...Dynamics CRM More User Friendly than SalesForce.com – Independent Research Study
The independent research organization, Nucleus Research, has seen the CRM software market grow increasingly more competitive as many highly customized on-premise deployments are reaching the end of their product life-cycle and SaaS CRM solutions are becoming more attractive thanks to increased capabilities and cost-effective pricing. In an attempt to sort out the many vendor options [...]
continue reading...Dynamics CRM 2011 Offers Big ROI in Short Time
As a CRM software partner, we like to talk about the benefits of a customer relationship management solution. We like to explain how a new system like Microsoft Dynamics CRM 2011 can: Save you time and money because of its familiar user interface Enhance collaboration and reduce errors by streamlining processes across your organization Grow [...]
continue reading...CRM Hits the Mark for an Ideal Microsoft Dynamics Solution
In their keynote address at the recent Convergence conference, Microsoft CEO, Steve Ballmer, and VP of Microsoft Business Solutions, Kirill Tatarinov, stressed that the goal of all Microsoft Dynamics solutions is to make businesses more dynamic and that they achieve this by providing simplicity, value, and agility. Microsoft Dynamics CRM 2011 (and its cloud option [...]
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