If there is any complaint one can level against cloud computing, it is that you must trust your most precious business operations and data to a service provider who may or may not have the infrastructure to keep it all running. Perhaps the term “cloud” does not help ease minds since real clouds eventually precipitate [...]
continue reading...Posts Tagged ‘Microsoft Dynamics CRM Illinois (IL) partner’
CRM Business Intelligence for Mid-Sized Companies
Business Intelligence (BI) and KPIs (Key Performance Indicators) are finally affordable and easy to use for a mid-sized company. Many Microsoft Dynamics CRM users are experiencing sales and inventory data that flows from the Dynamics GP system using the adapter provided free of charge to all Dynamics GP customers or another integration tool such as [...]
continue reading...Microsoft Dynamics CRM Off-Shore Development
The demand and availability of high quality and low cost software development resources for the development of all kinds of software has forced the movement of many larger software development projects overseas. Crestwood has lately been involved with several Microsoft Dynamics CRM offshore development projects. Our experience has been that the benefits of the approach are [...]
continue reading...15 Features to Love about CRM 2011 – Part III
Part III of my 5-part series, top 15 features to love about CRM 2011. Here they are, the next in the lineup of great features that will make you more productive without even trying. 7. Role-based everything: now you can set what a user sees by role. They only see what they need to, including [...]
continue reading...Top 3 Benefits of Microsoft Dynamics CRM and SalesFUSION Integration
To enhance the usefulness of Crestwood Associates’ Microsoft Dynamics CRM system, we deployed SalesFUSION – an integrated marketing automation system. After using the integrated SalesFUSION application over the last year, these are the three significant areas where we have seen benefits: Email tracking and results Web visitor tracking Landing pages and dialogs Email tracking and [...]
continue reading...15 Things to Love about Dynamics CRM 2011 – Part I
I’m starting a 5-part series on the best features about CRM 2011. Each post will cover 3 new things that I didn’t know I couldn’t live without! I’ll be honest, Dynamics CRM was tough to use at times. It felt like you had to go through so many clicks to get where you needed. Modifying [...]
continue reading...Why Associations Need Microsoft Dynamics CRM to Manage Their Members
Most associations do not have “customers”, so do they need Customer Relationship Management? Crestwood Associates and Microsoft Dynamics CRM believe they do. Microsoft had an accelerator (add-on to Microsoft Dynamics CRM) built to specifically help associations; it’s called Event Management. Because of Chicago’s central location and access to airports and highways, many associations are headquartered in [...]
continue reading...Microsoft Dynamics CRM: Sell Your Product Out Of The Box
While we know Microsoft Dynamics CRM/xRM offers incredible flexibility to enable it to be modified to fit basically any application or industry. Here is a question: What industry could be seen as the best fit for Dynamics CRM right out of the box? Based on the functionality included within the system, Dynamics CRM could be [...]
continue reading...Expanding B2B E-mail Marketing with Microsoft Dynamics CRM
How many tools do you use to automate your e-mail marketing, create custom landing pages, generate leads, provide web analytics, and analyze leads? Now does it integrate to Microsoft Dynamics CRM? SalesFUSION 360 has a toolkit of products that makes all of these tasks easy and for a reasonable monthly fee. The Quick Start program gets you off [...]
continue reading...Dynamics CRM Accelerators – What They Mean To You
A number of bloggers have talked about the Dynamics CRM Accelerators. These add-ons provide additional functionality that Microsoft has developed for Dynamics CRM and are available to download and use at no cost (for the Accelerator code itself). These Accelerators include Analytics (extended reporting and analysis), Enterprise Search, Extended Sales Forecasting, and Event Management. So, [...]
continue reading...