This newly released statistic is impressive since not too long ago it was at 1 million users! Here is the link from the official Microsoft release. And with Microsoft’s commitment to accelerated, new feature releases of Microsoft Dynamics CRM every six months we expect the install base to grow exponentially for the foreseeable future. In [...]
continue reading...Posts Tagged ‘Microsoft Dynamics CRM 2011’
A CRM Simplistic Approach – Relative Accuracy
When measuring something, “accuracy” means the difference between a measurement taken by some sort of measuring device and what the actual value is. The “Relative Accuracy” can then be expressed as a percent – i.e. 98% – of the measured value. Higher Relative Accuracy numbers usually mean more sophisticated measuring devices or more highly skilled/dedicated [...]
continue reading...Document Management and Storage in Microsoft Dynamics CRM 2011
Microsoft Dynamics CRM 2011 offers significant new and enhanced features that can increase effectiveness and productivity in your organization. This article will highlight Contextual Document Management. Microsoft Dynamics CRM 2011 provides a way to share and collaborate on documents in Dynamics CRM using the document repository capabilities of SharePoint Server 2010. Microsoft Dynamics CRM has [...]
continue reading...Microsoft Dynamics CRM Activity Feeds vs. RSS Feeds
Yesterday I had an interesting question—What is the big deal about Activity Feeds? We’ve had the ability to have RSS feeds in CRM since version 3.0, but they weren’t widely used. What makes Activity Feeds different or better than RSS feeds? Before we started using activity feeds, I had a similar response—why do we need [...]
continue reading...Sales People are More Productive when CRM Goes Social
According to a Nucleus Market Focus survey, sales people become 11.8% more productive when social features are added to CRM software. That’s great news for organizations using Microsoft Dynamics CRM because additional social features are being added to their CRM solution this spring! Currently Microsoft Dynamics CRM 2011 users can use Activity Feeds to follow [...]
continue reading...Going Gaga Over Data: Business Intelligence (BI) from Microsoft Dynamics CRM is the Key to Doing Your Job and Running Your Business
According to this New York Time’s article, we are in the “Age of Big Data.” People are so “gaga” about data and reports that they’re even calling it a new type of economic asset, such as currency or gold. In light of this article, it seems best for us to talk a bit about business [...]
continue reading...Microsoft Dynamics CRM – “CRM Anywhere”, Q2 2012 Update Announced
Microsoft’s commitment to accelerated, new feature releases of Microsoft Dynamics CRM every six months is exciting and this “CRM Anywhere” release is a testament to their “more innovation available more frequently” strategy. We were impressed with the November 2011 Service Update (R7) but we wanted to call out some of the anticipated highlights for the [...]
continue reading...Data Importing Made Easy with Microsoft Dynamics CRM
Almost every CRM Consulting engagement includes some level of data conversion for our customers. Most have existing data that needs to be brought into their new CRM; others have ongoing data import needs from the trade shows that they attend throughout the year. One of the welcome new features in CRM 2011 comes from the Data [...]
continue reading...CRM and ERP Integration – Really?!
Is the tool your sales professionals use to track and manage their leads, opportunities, and customers in its own silo completely separate from your ERP system? Does your staff have to update two systems anytime a customer changes location or phone numbers? The answer to these questions doesn’t have to be “yes.” Microsoft Dynamics CRM [...]
continue reading...