One of the great set of tools provided by the CRM 2011 SDK are the SDK Extensions which provide the OrganizationServiceContext for accessing data in CRM. The OrganizationServiceContext provides a way to access CRM and provides features such as change management, exposing an IQueryable interface, implementing a LINQ query provider, and providing caching services. It [...]
continue reading...Posts Tagged ‘Microsoft CRM’
Improve Customer Relations and Reshape the Customer Experience with Microsoft Dynamics CRM 2011
In today’s turbulent economy, corporate decision-makers are reexamining how they can consistently deliver a more memorable and differentiated customer experience that is more aligned with customers’ needs and ultimately generates profitable top-line growth. Striving to meet and exceed the expectations of the new, digitally savvy, and often fickle consumer in a cost-effective manner is not [...]
continue reading...Customer Effective and AssureSign to Present Webinar on February 15 at 2:00pm Eastern
Customer Effective and AssureSign Present: Increase Efficiency. Decrease Cost. With AssureSign for Microsoft Dynamics CRM We are excited to announce a FREE webinar on February 15, 2012 at 2:00pm Eastern Time The webinar will cover topics including: How companies have integrated AssureSign Electronic Signature Technology into Microsoft Dynamics CRM How to merge your documents with [...]
continue reading...Customer Effective Announces Microsoft CRM for Health Plans Webinar Series
Customer Effective is excited to announce a Winter Webinar Series for Health Plan Providers. You will see how other Health Plan Organizations are using Microsoft Dynamics CRM to better manage their business. We will show you that CRM is not just a Sales Force Automation tool. Join us for our webinar series and learn how [...]
continue reading...Out of the Box or With Some Configuration, Microsoft Dynamics CRM 2011 is a Great Solution
Microsoft Dynamics CRM 2011 is a great product right out of the box. A company will become more efficient using MS Dynamics CRM without doing any customization. The product has wonderful querying and charting capabilities that allow ad hoc configurations to meet anyone’s individual needs. And more importantly, right out of the box, CRM has [...]
continue reading...Personalize Your CRM Experience with Microsoft Dynamics CRM 2011
In addition to the flexibility Microsoft Dynamics CRM offers in managing any information that is important to your organization as an xRM platform, Microsoft Dynamics CRM 2011 offers a ton of new features that allow users to personalize CRM for themselves. Here are 5 new Microsoft Dynamics CRM 2011 personalization features that we believe everyone [...]
continue reading...Dynamics CRM Fits the Bill for Productivity, Security, and Reliability
Companies investing in CRM solutions should focus on the tangible benefits they receive such as improved user productivity, enhanced customer service delivery, and integrations to current systems. In their research, organizations must determine which CRM providers are contenders and which are pretenders in order to find the solution that best fits their requirements. Benefits for [...]
continue reading...Microsoft Dynamics CRM 2011 vs. Salesforce.com: Let the Punches Fly
Regardless of what industries you serve, CRM systems are front and center in helping your sales, marketing, customer support, and membership departments excel in their jobs. It’s no longer enough just to communicate TO your clients and prospects. You must now engage WITH them to not only begin the conversation but to also continue it. [...]
continue reading...What is C…R…M?
So I was out with a friend and explaining what I do, I get a confused look. What is C…R…M? Ok, I get it. Not everyone has lived in the software industry and is used to the many acronyms for our products. I explain it is a software package that helps you keep track of [...]
continue reading...5 Hours of Microsoft Dynamics CRM Training and Information
Is your organization currently using or evaluating Microsoft Dynamics CRM? If so, you won’t want to miss 5 hours of Microsoft Dynamics CRM training and information that will be presented at OTT, Inc.’s 2011 Summit, on Monday, November 14, 2011! OTT, Inc.’s annual Summit delivers a unique educational experience for Microsoft Dynamics CRM clients and [...]
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