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International panel of Microsoft Dynamics CRM experts provide reviews, comparisons and opinions to professionals in the CRM software selection process.

 
 

Posts Tagged ‘Microsoft CRM’

Managed Solution Replacement in Microsoft Dynamics CRM

Microsoft Dynamics CRM 2011 introduced the concept of solution management—packaging your customizations so they could easily be deployed to other environments. In CRM 2011, there are two types of solutions: Managed solutions, which prevent the solution from being modified in the environment to which it is imported, and unmanaged solutions, which allow for the solution [...]

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Expand Your Marketing Team with Microsoft Dynamics CRM

Most businesses depend on successful marketing campaigns to drive sales and expand their reach to new customers. From planning to carrying through, a marketing campaign involves a great deal of information, and Microsoft Dynamics CRM (http://mig.com/Software-Solutions/Customer-Relationship-Management-CRM/Microsoft-Dynamics-CRM) makes it easy to organize and keep track of all that information. When you are planning to start a [...]

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Identify Opportunities for Staff Performance Improvement with Microsoft Dynamics CRM

Time and time again, firms voice the desire to deploy CRM to attain a more unified and 360-degree view of their clients and prospects, to collaborate and deliver more consistent service levels, and ultimately improve financial and business performance. Without real-time access to centralized, holistic, and accurate customer data in a leading CRM platform, such [...]

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Good Mobile CRM Programs Start with Strategy – Not Technology

  Mobile CRM is one of the hottest topics in the CRM world today.  The convergence of increased mobile computing power, cloud storage and BYOD policies have made mobility a “must-have” requirement of most CRM projects.   The amount of mobile CRM solutions and tools in the marketplace has confused and muddied this topic for CRM [...]

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3 Key Tips for Improving “New Lead” Tracking Processes in Microsoft Dynamics CRM

“The superior man is modest in his speech, but excels in his actions.” – Confucius  Microsoft Dynamics CRM can help any sales organization improve results by better managing their sales funnel. I’m going to call the top of this sales funnel “Leads”.  Every organization depends on a steady source of leads to generate sales for [...]

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Governmental Agencies as CRM Users: Citizen Relationship Management

Last time, we talked about schools turning to CRM software to manage recruitment, communication, and retention. Similarly, governmental agencies of all sizes are turning to CRM software to increase efficiency and productivity and to save tax dollars. For these users, CRM stands for Citizen Relationship Management. Microsoft Dynamics CRM is already in use at governmental [...]

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CRM Named Biggest Software Investment Priority for 2013-14

Gartner recently revealed that CRM has emerged as the number one priority for application software spending in 2013 and 2014. Besides CRM, ERP and office productivity tools rounded out the top three. The fact that CRM has vaulted past ERP and is projected to drive IT enterprise investments in upcoming years makes sense for many [...]

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Microsoft Dynamics CRM Top Three Discoveries from Convergence

The three most interesting things I saw at Microsoft’s Convergence Conference related to Microsoft Dynamics CRM were Bing Maps for Enterprise Integration, Netbreeze’s social CRM, and MarketingPilot. Netbreeze and MarketingPilot were both acquired by Microsoft.  One of the things that we have been asked for frequently by prospective Microsoft Dynamics CRM clients is the ability [...]

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Schools as CRM Users: Constituent Relationship Management

From public school districts to universities, schools of all sizes are becoming increasingly reliant on CRM software to manage recruitment, communication, and retention. For these users, CRM stands for Constituent Relationship Management. Microsoft Dynamics CRM provides the perfect platform for managing information and communication with constituents:

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Stop Re-pulling Your Marketing Lists and Automate Them!

With your marketing campaigns comes creative, collateral, and of course marketing lists. Whether you are emailing, calling, or mailing, you need to make sure your marketing lists are up to date. This becomes an extremely tedious task especially when you are working with hundreds and thousands of accounts and contacts. Within Microsoft Dynamics CRM, you [...]

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