Over the past couple of years, one of the most common things we’ve found people specify when talking about their CRM software requirements is that they need to be able to access the system when they’re out of the office. Being able to access your CRM system at almost any time and from almost anywhere [...]
continue reading...Posts Tagged ‘Microsoft CRM UK’
Coming Soon: Use Microsoft Dynamics CRM on Different Web Browsers
The latest update of Microsoft Dynamics CRM (released in the UK last December) delivered some great additional features and enhancements. These included new Business Intelligence capabilities, enhanced dialogues (which takes the dialogue functionality way beyond just call scripting) and improved data cleansing. There were also some useful enhancements when running the product in Outlook, tighter [...]
continue reading...Some of the Reasons UK Businesses are Choosing Microsoft Dynamics CRM Online as Their CRM solution
Concentrix TSG is an independent, UK based CRM specialist. We offer a variety of different CRM solutions, and will only recommend a product (or products) that best fit the business requirements, aims, and objectives of each individual client. Since January 2011, when Microsoft Dynamics CRM Online was launched in the UK, it generated a great [...]
continue reading...Microsoft Dynamics CRM Online – UK Introductory Price Offer Ending Shortly
Ever since Microsoft Dynamics CRM Online was launched in the UK back in January, it’s been available at an offer price of only £22.75 (GBP) per user per month. This offer has been running for nearly a year now, and provides a great chance for businesses large and small to get started with this ground-breaking [...]
continue reading...Processes, Workflows and Dialogues: How Microsoft Dynamics CRM Makes Running Your Business So Much Easier!
Customer Relationship Management (CRM) doesn’t start with CRM software. CRM is a business strategy which uses systems and processes to effectively manage interactions with customers, potential customers, and other contacts. An effective CRM strategy largely comes down to well designed, well implemented, and well run customer facing business processes. In theory, you don’t need software [...]
continue reading...Microsoft Dynamics CRM Online – How Secure is Microsoft’s Cloud-Based CRM?
If you’re starting to investigate CRM in the cloud, questions about security are probably quite high up on your list. After all, if you choose to implement a cloud-based CRM solution, you’ll be putting a lot of important information ‘out there’. You don’t want to lose it, have it accessed by people you don’t want [...]
continue reading...Why It’s Important To Define The Scope Of Your CRM Project – Right At The Start
CRM project scoping is where your business requirements, processes, timescales, costs, and what you’re looking to achieve from your CRM software project are agreed upon and clearly set out. It is vital to the success of any CRM project. Why? Because it sets expectations for you, the client, and the business partner you’re working with. It [...]
continue reading...How Microsoft Dynamics CRM 2011’s Built-In SharePoint Integration is Delivering Major Business Value
One of the key features included in the release of Microsoft Dynamics CRM 2011 is built-in integration with SharePoint. Now that the latest version of Microsoft Dynamics CRM has been around for a few months, more and more businesses are starting to realise the power, potential, and value of this powerful new feature. What is [...]
continue reading...UK CRM Specialist Concentrix Acquired By Technology Services Group (TSG)
The UK IT company Technology Services Group Limited (TSG) has acquired Midlands-based business software, IT services, and CRM specialist Concentrix Limited. This is part of the strategic acquisition plan of TSG, and will give them significant capability in CRM software implementation, a key growth target area of the company. Concentrix offers ‘product agnostic’ advice, consultancy, [...]
continue reading...Why is Being Able to Personalise Microsoft Dynamics CRM so Important?
Being able to set up the software the way you like it, and having it tailored to your role, is one of the key features of Microsoft Dynamics CRM 2011. Users can personalise the areas they regularly work with in a whole variety of ways. So why is this important?
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