Many of our clients include manufacturing and distribution companies that we’ve worked alongside implementing CRM and ERP solutions. From our work with these companies, it became clear that there was a definite need for a comprehensive warranty management and product repair solution that was capable of supporting these needs. To address this, Armanino recently [...]
continue reading...Posts Tagged ‘Microsoft CRM Partner Oregon’
3 Reasons to Attend Microsoft Convergence 2013
Convergence 2013 is coming to New Orleans, March 18-21. This is the biggest Microsoft Dynamics Customer Conference event of the year with over 10,000 attendees and I encourage you to attend. You and your teammates will: Learn to get the most out of your Microsoft Dynamics solution. You’ll have the opportunity to attend a variety of [...]
continue reading...Extending Microsoft Dynamics CRM’s Customer Service Module for Manufacturing
Microsoft CRM delivers a robust out-of-the-box Customer Service solution which includes standard features like case management, field service scheduling, and a knowledge management module. For many companies, this built-in solution offers more customer service capabilities then they’ll ever need, but oftentimes manufacturing enterprises require a more extensive customer service solution. We’ve worked with a large [...]
continue reading...Leveraging Microsoft Dynamics ERP and CRM at High Tech Companies
At the heart of every high tech company are front-and back-office business processes that are ripe for unifying. With all of today’s investment in enterprise applications, it still puzzles me how often I find global high tech companies with enterprise resource planning (ERP) and customer relationship management (CRM) systems that don’t work together. Moreover, while the [...]
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