Learning a new CRM system can be a daunting challenge for front line employees. As with any change and new product, there are early-adopters and laggards. Some percentage will completely embrace the new system and proactively educate themselves. Others will resist and may never use more than the basic functions. Proper training can benefit an [...]
continue reading...Posts Tagged ‘Microsoft CRM partner in Alabama’
Will Cloud-Only CRM Software Be Right For You When Your Business Needs Change?
With so much hype over “the cloud”, many business owners, executives, team leaders, and IT professionals are beginning to wonder if they may be ready to move to the cloud. It is a common question, but it may not be the right one to task. The parameters of the cloud are fixed and clear. If [...]
continue reading...How Microsoft Dynamics CRM Helps Alabama Schools Succeed
The Alabama state department of education created an initiative called the Alabama Math, Science, and Technology Initiative (or AMSTI) to help improve math and science teaching in the state. What many may not know is that Microsoft Dynamics CRM has played a role in helping AMSTI achieve greater efficiency and overall success. The state sends [...]
continue reading...Portable Solutions in Microsoft Dynamics CRM
One of the great things about CRM is how easy it is to develop a solution for one customer, and then take this solution and deploy it for another customer in a similar line of business.
continue reading...Microsoft’s Dedication to Partners an Essential Part of Dynamics CRM 2011 Success
It is important that our customers know and understand the level of support Microsoft is providing to the Dynamics CRM partner community.
continue reading...Are You Ready for the Technical Requirements of Microsoft Dynamics CRM 2011
Along with many new features, CRM 2011 brings some new requirements for its underlying server and database environment.
continue reading...Extreme Hosting with Microsoft Dynamics CRM 4.0
One of our customers is an investment bank in Washington D.C. They really understand the value of outsourcing and hosted systems, which allows them to be highly focused on their core business without getting mired down with unnecessary concerns. We were fortunate to partner with them for their Microsoft CRM customization and hosting needs. We [...]
continue reading...City of Birmingham, Alabama Selects Microsoft Dymanics CRM for 311 Call Center
To better serve its roughly 230,000 residents, the City of Birmingham, Alabama established a 311 nonemergency call center in 2005. The 311 call center routes service requests to more than 20 different city divisions that take care of everything from trash removal and street repair to nonemergency police calls and environmental code inspections. The call [...]
continue reading...Microsoft Dynamics CRM: Inventory and Training Management with Integrated Handheld Scanners
Our state department of education has an innovative program which involves sending hands-on math and science training kits to schools. These math and science kits are refurbished and distributed from 12 warehouses across the state. Along with tracking the individual materials inside the kits, as well as the locations of the kits, they were required [...]
continue reading...Integrating Microsoft Dynamics CRM With Microsoft Virtual Earth
One of the best features of Microsoft Dynamics CRM is the ability to display external web pages in CRM via Inline Frames. This capability allows you to grab almost anything with a web address and make it part of your MS CRM application. Even better, it is possible to take characteristics from the current [...]
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