Are you an “old-school” CRM user? Someone who prefers hands on keyboard rather than mousing through the new CRM 2011 ribbon? If that describes you, I would recommend familiarizing yourself with the new keyboard shortcuts in CRM 2011. Your old favorites are there, including CTRL + S to save a record, or CTRL + C [...]
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Features of Microsoft Dynamics CRM: Keyboard Shortcuts
Shortcuts are commonly used throughout Microsoft Office applications and the Windows operating systems. Microsoft Dynamics CRM is no exception. As well as improving the productivity of staff, features like these also help user adoption and with getting new users up and running quickly and efficiently.
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