Tray-Pak Corporation in Reading, PA, employs its expertise in custom thermoforming to design and manufacture rigid plastic packaging for clients in a variety of markets. The company’s customers include leading, well-known enterprises in the food, consumer products, and medical industries. Because many of Tray-Pak’s products are custom-designed and manufactured to customer specifications and requirements, the [...]
continue reading...Posts Tagged ‘Microsoft CRM delaware’
Which Version of Microsoft CRM is Best Suited for You: On-premise or Online?
For some time now, Microsoft has been adding functionality to Microsoft CRM Online. These enhancements support greater organizational complexity – more users, departments, countries, and lines of business. These changes also offer raw technological enhancements, including easier data migration, integration, customization, and application enhancements. But while “Cloud CRM” solutions like Microsoft CRM Online can meet [...]
continue reading...Counting the Hidden Costs of Salesforce.com
When businesses evaluate CRM solutions, many factors are considered from functionality to user adaptability. But regardless of the main reason for looking at a new solution, all business ultimately will look at the cost as well. When comparing Microsoft CRM Online to SalesForce.com’s Enterprise version, the costs differences are staggering – $44 per month per [...]
continue reading...Capture Internet Leads Effectively With Microsoft CRM
One of the biggest challenges growing businesses face is finding an effective way to capture leads from their website. With widely available and sophisticated tools available to capture leads online, even the smallest businesses now have the ability to utilize the internet to generate new business. The challenge now is to make sure leads are quickly distributed [...]
continue reading...The Economy is Coming Back; Make Sure Your CRM Software is Ready
As our economy pulls out of its long recession, businesses are looking at their IT setup and finding that their systems are old and out of date. In particular, CRM software has suffered as companies have spent the past few years trying to make older systems work rather than upgrade. That thinking may have made [...]
continue reading...Forrester Research: Microsoft Dynamics CRM 2011 gives a 243% Return on Investment
Forrester Research, an independent technology and market research company, recently conducted an in depth review of nine companies that have installed Microsoft Dynamics CRM 2011. The study reviewed how Microsoft CRM Online impacted sales productivity and customer service productivity, as well as the marketing dollars saved by installing Microsoft CRM. The study further looked at [...]
continue reading...New Features in Microsoft Dynamics CRM 2011
Microsoft has released the online version of highly anticipated Dynamics CRM 2011, with the on-premise version to follow in a few weeks. This latest version of Microsoft CRM will give customers familiar, intelligent, and connected experiences for people inside and outside an organization. Some of the highlights: Look and feel of Microsoft Office The first [...]
continue reading...Top 10 Signs That You Need a New Customer Relationship Management Package
With all apologies to David Letterman, this month I thought I would take a look at the top signs that your CRM software needs updating. You know you need new software when: 1) You track sales leads on Post it Notes. 2) You feel sick to your stomach each time you launch your current software, [...]
continue reading...Track Documents and Productivity with Microsoft CRM
Many businesses today have utilized Microsoft CRM’s feature rich automated workflows to track sales and customer service. But what about businesses that do not have a sales force? Can Microsoft CRM help these businesses? The answer is yes. An example of this is a client of ours. They are an accounting firm that had difficulty [...]
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