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Posts Tagged ‘Microosft Dynamics CRM 2011’

Microsoft Dynamics CRM Anywhere – Great New Features in the Next Service Update

Microsoft just announced what’s going to be in their next service update for Microsoft Dynamics CRM 2011, codenamed “R8″, under the headline: CRM Anywhere. The R8 service update is expected to be available Q2 2012 and is built on six broad themes: Mobility, Browser Flexibility, Social, Industry Templates, SQL Server 2012, Certifications. Mobility Microsoft will [...]

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CRM for Associations: A New Era in Member Engagement and Revenue Generation

Associations of all sizes are struggling to find new revenue streams and better connect with their members. In fact, many associations are looking beyond the traditional AMS (Association Membership Management) systems for sales, marketing, and service management and in favor of a “CRM for Associations” solution to centralize their marketing, lead, opportunity, and service management [...]

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Some of the Reasons UK Businesses are Choosing Microsoft Dynamics CRM Online as Their CRM solution

Concentrix TSG is an independent, UK based CRM specialist. We offer a variety of different CRM solutions, and will only recommend a product (or products) that best fit the business requirements, aims, and objectives of each individual client. Since January 2011, when Microsoft Dynamics CRM Online was launched in the UK, it generated a great [...]

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ROI of 243 Percent for Microsoft Dynamics CRM 2011 – I don’t make this stuff up!

By Jim Hickey, Altico Advisors Microsoft recently released the results of a study by Forrester Consulting to assess what Forrester refers to as the Total Economic Impact of Microsoft Dynamics CRM 2011.  To save key strokes, let’s call it TEI.  TEI is a standard methodology developed by Forrester Research that captures and quantifies the “voice [...]

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CRM 2011 – Excessive Sub-Gridding

Sub-grids enhance the user experience by conveniently providing associated information. Within a sub-grid the user can easily view, create, or modify a related entity. By default, Microsoft will auto-populate up to four sub-grids.   One thing to note however is that if the form contains more than four sub-grids, then sub-grids 5+ will contain a [...]

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Top Five Tips for Troubleshooting Generic SQL Error Messages in Microsoft Dynamics CRM 2011

When working with Microsoft Dynamics CRM 2011, you may occasionally see an error message that says “A SQL Server error occurred. Try this action again. If the problem continues, check the Microsoft Dynamics CRM Community for solutions or contact your organization’s Microsoft Dynamics CRM Administrator.” When you get these error messages, you will want to [...]

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CRM 2011 Client Install Issue and .Net Framework 4

In my opinion, Microsoft has done a great job regarding the stability of the CRM 2011 client installation. We have successfully uninstalled CRM 4 client and installed the CRM 2011 client on 1000’s of client workstations with very few issues. On a recent new deployment of CRM 2011, we had one client out of seventy-five [...]

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A CRM 4.0 to CRM 2011 Upgrade First Hand Experience

We just completed our CRM 2011 upgrade and all is well.  We have an on-premise deployment where we ran CRM 4.0 on a Windows 2003 Server with SQL 2005.  Since CRM runs only on Windows 2008 64-bit, we decided to take the opportunity to upgrade the entire platform and implemented a new server to serve [...]

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CRM 2011 and Restoring the SSRS server

While working thru issues related to a previous posting on creating a highly secure CRM deployment with MS support, we needed to rebuild the SSRS reporting server from scratch. Based on what posting on the internet you read you are led to believe that the SSRS connector for CRM installs the reports on the reporting [...]

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CRM 2011 – Missing Ribbon Bar

An existing customer of ours, in the process of upgrading to CRM 2011, was testing an upgraded development organization against workstations that previously had the CRM 4 Outlook client installed on them. They encountered this strange behavior relating to the Outlook ribbon bar missing. This only happened on one of the desktop clients they were [...]

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