As an organization that performs a high volume of CRM implementations, we understand there are many different ways to roll these systems out. Whether it is design, development, or go-live ( or anywhere in-between), the best approach for your own implementation is understanding how those phases are different. Design During the design phase, project team [...]
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Be Nimble and Be Quick: Microsoft Dynamic CRM Implementations
September 28, 2012 · Don Carnevale, BroadPoint Technologies · No Comments
Tags: maryland dynamics crm partner, MD dynamics crm partner, va dynamics crm partner, virginia dynamics crm partner
Posted in About Microsoft Dynamics CRM, Choosing a Microsoft Partner, Compare CRM Packages, Cost of CRM Software, CRM 2011, CRM Online, CRM Software Implementation Tips, CRM Software Information, CRM Software Research, Dynamics CRM for Customer Service, Dynamics CRM for Marketing, Dynamics CRM for Sales, Dynamics CRM for Vertical Industries, Hosted CRM, Social CRM |
Getting Results: Driving Revenue and Serving Customers with Microsoft Dynamics CRM
July 31, 2012 · Don Carnevale, BroadPoint Technologies · No Comments
When it comes to Customer Relationship Management (CRM) software, it is common knowledge that Microsoft Dynamics CRM is one of the leading products on the market. There are a multitude of reasons for this, from the benefits it offers to the rich functionality it provides as well as the backing of a worldwide technology vendor. [...]
continue reading...Tags: CRM 2011, CRM for customer retention, CRM for sales, CRM integration, CRM Marketing, CRM Online, CRM Software, Customer relationship management, Dynamics CRM, Dynamics CRM for Marketing, maryland dynamics crm partner, MD dynamics crm partner, Microsoft Dynamics CRM, Microsoft Dynamics CRM 2011, VA dynamics crm parter, virginia dynamics partner, XRM
Posted in About Microsoft Dynamics CRM, Choosing a Microsoft Partner, Compare CRM Packages, Cost of CRM Software, CRM 2011, CRM Dynamics Upgrades, CRM Online, CRM Software Implementation Tips, CRM Software Information, CRM Software Research, Dynamics CRM for Customer Service, Dynamics CRM for Marketing, Dynamics CRM for Sales, Dynamics CRM for Social Networking, Dynamics CRM for Vertical Industries, Dynamics CRM Success Stories, Dynamics CRM vs. Salesforce.com, Marketing Automation, Microsoft Dynamics CRM Training, Social CRM, xRm |
How to Keep Microsoft Dynamics CRM Free of Dirty Data
June 15, 2012 · Don Carnevale, BroadPoint Technologies · No Comments
Often overlooked by marketing, sales, and membership staff, it is critical to keep your quantitative or “hard” data, clean and healthy. Hard data can be defined as the data your organization relies on for profiling, categorizing, and reporting on your customers, members, or constituents. Your Dynamics CRM system is the means by which your users [...]
continue reading...Tags: CRM for customer retention, CRM for sales, CRM Marketing, MD dynamics crm partner, Microsoft Dynamics CRM, Microsoft Dynamics CRM 2011, microsoft maryland dynamics CRM partner, VA dynamics crm parter, virginia dynamics partner, XRM
Posted in User - CRM User Posts |
xRM: Extending the Scope of Microsoft Dynamics CRM
March 21, 2012 · Don Carnevale, BroadPoint Technologies · No Comments
Before delving into the details of xRM and how to put it to work for your organization, it’s important for establish a common definition. According to Wikipedia, xRM is a strategy that takes CRM one step further, focusing on managing all relationships – not just those with customers. With that, let’s now take a look [...]
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Posted in About Microsoft Dynamics CRM, Choosing a Microsoft Partner, Compare CRM Packages, Cost of CRM Software, CRM 2011, CRM Add-On ISV Products, CRM Dynamics Upgrades, CRM Online, CRM Software Implementation Tips, CRM Software Information, CRM Software Research, CRM Software Selection Tips, Dynamics CRM for Customer Service, Dynamics CRM for Marketing, Dynamics CRM for Sales, Dynamics CRM for Social Networking, Dynamics CRM for Vertical Industries, Dynamics CRM Success Stories, Dynamics CRM vs. Salesforce.com, Hosted CRM |
