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Posts Tagged ‘Implementing CRM solutions’

The Not-So-Obvious Reasons Why CRM Implementations Fail, And How To Avoid Them!

Have you ever heard that CRM implementations tend to have a high failure rate?  Being in this industry, this is a phrase we hear every now and then, but it is not a phrase we pay much attention to anymore as this has become less of a concern as more and more CRM deployments have [...]

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Ten Tips To Ensure The Success Of Your Microsoft Dynamics CRM Project – Right From The Very Start (Part 1)

Successful deployment of Microsoft Dynamics CRM will have a positive impact throughout your business. But like any project, a bit of ground work right at the very beginning will help smooth the Microsoft Dynamics CRM implementation process. Here are 10 tips to help you get it right.

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Part Two: Why CRM Implementations Fail – The Consulting Team

Part two of my post takes into consideration the consulting team.  First and foremost, it is imperative for the project manager to set expectations with the client.  Too often at the beginning of a project, clients are not presented with specifics about deliverables, communication guidelines and scope creep. Prior to the project kick-off meeting, a [...]

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