Business Intelligence (BI) and KPIs (Key Performance Indicators) are finally affordable and easy to use for a mid-sized company. Many Microsoft Dynamics CRM users are experiencing sales and inventory data that flows from the Dynamics GP system using the adapter provided free of charge to all Dynamics GP customers or another integration tool such as [...]
continue reading...Posts Tagged ‘Illinois Microsoft CRM partner’
200 Reasons to Try CRM 2011 Online
Microsoft is stepping up to the plate to get you on board with CRM 2011 online. After a long time struggling with a clunky, extra-clicky CRM product, Microsoft has finally delivered the goods, and they want you to know it. And they are willing to pay you to find out just how great it is. The [...]
continue reading...Microsoft Dynamics CRM Off-Shore Development
The demand and availability of high quality and low cost software development resources for the development of all kinds of software has forced the movement of many larger software development projects overseas. Crestwood has lately been involved with several Microsoft Dynamics CRM offshore development projects. Our experience has been that the benefits of the approach are [...]
continue reading...Top 3 Benefits of Microsoft Dynamics CRM and SalesFUSION Integration
To enhance the usefulness of Crestwood Associates’ Microsoft Dynamics CRM system, we deployed SalesFUSION – an integrated marketing automation system. After using the integrated SalesFUSION application over the last year, these are the three significant areas where we have seen benefits: Email tracking and results Web visitor tracking Landing pages and dialogs Email tracking and [...]
continue reading...The True Cost Savings of Microsoft Dynamics CRM 2011 Compared to Salesforce.com or SugarCRM
An exciting post was released today by Michael Park, including actual dollar amount savings for real customers who have switched from other CRM products to Microsoft Dynamics CRM 2011. While the article mentions how successful Microsoft has been with the product, that’s of little consequence to customers–what they really want to know is why should [...]
continue reading...What Parts of Your Business Processes Should You Track Within CRM?
So you know you want to try CRM, but what parts of your business processes should you be tracking to get the most benefit out of the system? Of course, this depends on the type of business you run; but I have found the following questions are an immense help when trying to figure out [...]
continue reading...Why Associations Need Microsoft Dynamics CRM to Manage Their Members
Most associations do not have “customers”, so do they need Customer Relationship Management? Crestwood Associates and Microsoft Dynamics CRM believe they do. Microsoft had an accelerator (add-on to Microsoft Dynamics CRM) built to specifically help associations; it’s called Event Management. Because of Chicago’s central location and access to airports and highways, many associations are headquartered in [...]
continue reading...Rebate Offer to Make the Switch to Microsoft Dynamics CRM Online from Salesforce.com or Oracle
Microsoft recently announced a “Cloud CRM for Less” offer. Now through June 30, 2011, Microsoft will rebate eligible Salesforce.com and Oracle customers up to $200 for each user to make the switch to Microsoft Dynamics® CRM Online. The offer can be applied for services such as migrating data or customizing the solution to meet unique [...]
continue reading...News You Can Use From Extreme CRM 2010– Getting Back to What’s Important.
Well I’ve made it home. And I have decompressed from the information overload provided at Extreme CRM 2010 in Las Vegas. With tons of information, the overriding feeling that you walked away with was that this solution is THE CRM solution for now and in the future. I could spend some more time here talking [...]
continue reading...Built-In CRM Reports Vs. the Data You Really Need
Microsoft Dynamics CRM v4.x comes with a wide variety of tools to view the data in your CRM system. Through the use of SQL Reporting Services reports, elaborate charts and dashboards can be created and are provided through many of the built-in reports as well as available accelerators from the open source Codeplex.com website. Beyond [...]
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