You can’t help but notice the major emphasis people are putting on mobile devices these days. They are the wave of the future, and one that can make businesses more productive and efficient. But what does this mean for your existing CRM software? This means it’s time to accept mobility into your current customer service [...]
continue reading...Posts Tagged ‘Illinois Microsoft CRM partner’
Microsoft Dynamics CRM Helps You Deliver Resources to Your Customers on Schedule
Need to schedule the services your business delivers to your customers? Does your business need to plan and manage customer services – with your specific business resources scheduled for specific times and places? Dynamics CRM Service Scheduling can work for you. A recent Crestwood Associates request was from a business that sells, but also rents, [...]
continue reading...Can You Trust the Microsoft Data Center for Microsoft Dynamics CRM Online in the Cloud?
If there is any complaint one can level against cloud computing, it is that you must trust your most precious business operations and data to a service provider who may or may not have the infrastructure to keep it all running. Perhaps the term “cloud” does not help ease minds since real clouds eventually precipitate [...]
continue reading...Successfully Connecting ERP Customers to CRM Customers
Improvements in the Microsoft Dynamics CRM Connector for Microsoft Dynamics GP (the Connector) have made it a serious option for businesses using both Microsoft Dynamics products. The Connector allows data integration between both systems providing real-time access to information. With the ability to access Customer Accounts, Sales Orders, Sales Invoices, Price Lists, and Sales Items [...]
continue reading...CRM Business Intelligence for Mid-Sized Companies
Business Intelligence (BI) and KPIs (Key Performance Indicators) are finally affordable and easy to use for a mid-sized company. Many Microsoft Dynamics CRM users are experiencing sales and inventory data that flows from the Dynamics GP system using the adapter provided free of charge to all Dynamics GP customers or another integration tool such as [...]
continue reading...200 Reasons to Try CRM 2011 Online
Microsoft is stepping up to the plate to get you on board with CRM 2011 online. After a long time struggling with a clunky, extra-clicky CRM product, Microsoft has finally delivered the goods, and they want you to know it. And they are willing to pay you to find out just how great it is. The [...]
continue reading...Microsoft Dynamics CRM Off-Shore Development
The demand and availability of high quality and low cost software development resources for the development of all kinds of software has forced the movement of many larger software development projects overseas. Crestwood has lately been involved with several Microsoft Dynamics CRM offshore development projects. Our experience has been that the benefits of the approach are [...]
continue reading...Top 3 Benefits of Microsoft Dynamics CRM and SalesFUSION Integration
To enhance the usefulness of Crestwood Associates’ Microsoft Dynamics CRM system, we deployed SalesFUSION – an integrated marketing automation system. After using the integrated SalesFUSION application over the last year, these are the three significant areas where we have seen benefits: Email tracking and results Web visitor tracking Landing pages and dialogs Email tracking and [...]
continue reading...The True Cost Savings of Microsoft Dynamics CRM 2011 Compared to Salesforce.com or SugarCRM
An exciting post was released today by Michael Park, including actual dollar amount savings for real customers who have switched from other CRM products to Microsoft Dynamics CRM 2011. While the article mentions how successful Microsoft has been with the product, that’s of little consequence to customers–what they really want to know is why should [...]
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