This short video is a case study that explores the improved efficiency in handling thousands of customer queries at Hard Rock Cafe as a result of implementing the Microsoft Dynamics CRM application. Hard Rock Cafe is a chain of 149 theme restaurants spread across 53 countries.
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Microsoft CRM case study – Hard Rock International
May 22, 2010 · Video_post · 2 Comments
Tags: case study, Dynamics, hard rock cafe, Microsoft CRM
Posted in About Microsoft Dynamics CRM, CRM Software Information, Dynamics CRM for Customer Service |
Ten Tips To Ensure The Success Of Your Microsoft Dynamics CRM Project – Right From The Very Start (Part 1)
March 18, 2010 · Peter Elgar, Concentrix TSG · 4 Comments
Successful deployment of Microsoft Dynamics CRM will have a positive impact throughout your business. But like any project, a bit of ground work right at the very beginning will help smooth the Microsoft Dynamics CRM implementation process. Here are 10 tips to help you get it right.
continue reading...Tags: CRM advice, CRM help, CRM projects, CRM Software, CRM tips, deploying CRM, Dynamics, Implementing CRM solutions, Microsoft CRM, microsoft dynamics CRM in UK, UK Partner
Posted in About Microsoft Dynamics CRM, Choosing a Microsoft Partner, CRM Online, CRM Software Implementation Tips, CRM Software Information, CRM Software Research, CRM Software Selection Tips, Hosted CRM, Workflow Tips and Tricks |
