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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

Posts Tagged ‘Dynamics CRM’

11 Benefits to Outsourcing your Dynamics 365 CRM Administration

What is a Dynamics 365 CRM administrator? Before you can think about whether your business needs a CRM administrator, the role of a CRM administrator needs to be defined. Basically, a CRM administrator is responsible for bridging the gap between a company's  CRM system and its users, making sure everyone knows how to use the CRM system AND Making sure that […]

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Creating a Customer-Centric Culture in a Customer-Focused World

“It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.” – Henry Ford Creating Your Customer-Centric Culture A recent conference on customer service and engagement shared principles that everyone can use to develop pro-customer organizations. The story is not necessarily one of revolution, […]

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What’s new in ClickDimensions?

The ClickDimensions team is always hard at work improving and enhancing its marketing automation software for Dyanmics 365 CRM. They are now releasing updates on an accelerated monthly cycle (previously updates were released every quarter). To stay informed about the what to expect over the next serval months, ClickDimensions has published a public roadmap for […]

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Why Microsoft Dynamics 365 CRM is a smart investment for accounting firms.- May 4

Did you know that Accounting firms were among the first businesses to use computers?  Well, that certainly makes sense because what computers do best is crunch numbers!  Although accounting firms can greatly benefit from using Microsoft Dynamics 365 CRM (Customer Relationship Management), unfortunately, many do not utilize this great solution.  Many accounting firms that have […]

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New Features – Dynamics 365 Data Storage

With the upgrade to Dynamics 365, Microsoft has doubled the basic data storage included with your subscription. Previously, Dynamics CRM Online Subscriptions came with a basic 5 GB that you could use across all instances, including production instances and sandboxes. That 5 GB could be used up pretty quickly and we helped clients to maximize their […]

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An Overview of Dynamics 365 Pricing- Enterprise Edition

So today we are going to try to work our way through the pricing of Dynamics 365 pricing. The focus will be on the Enterprise Edition as the Business Edition at this point only has a single app - Dynamics 365 Financials. Dynamics 365 Enterprise Edition contains five apps, plus an upcoming Marketing App. The Enterprise […]

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New Feature in Dynamics 365 : Using PowerApps and Microsoft Flow with CRM

Microsoft Mechanics is a YouTube channel that appeals to power users and developers on Microsoft Products. In this recent video, Luis Camino demonstrates how PowerApps and Microsoft Flow can be used to build custom Line of Business (LOB) apps which integrate Dynamics 365 data and processes with other applications.   Dynamics 365 Enterprise Subscriptions includes […]

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Schedule More Sales Appointments with Integrated CRM Mapping

Experience unprecedented productivity by seeing exactly where your best customers and prospects are located in relation to where you are calling, all without leaving CRM. InfoGrow recently released its most popular CRM mapping solution with enhanced desktop functionality and new mobile capabilities, enabling account managers to schedule more appointments and make more sales. With CRM […]

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An Inside Look at Microsoft Dynamics 365 for Sales

With the vast amount of content on the web today (like this blog), buyers are more educated and further through the buying process than ever before. How do businesses and specifically sales maximize efficiency and effectiveness? Even though salespeople are under tremendous pressure to win deals faster, sales reps spend more than 67% of their […]

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Microsoft Dynamics 365: What You Need to Know

Advances in technology have businesses rethinking how to better respond to marketplace trends, engage customers and automate business processes to improve productivity. Today’s business management solutions are agile, flexible and look nothing like past systems. One standout system has unified enterprise resource planning (ERP), customer relationship management, customer engagement and a specialized line of business […]

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