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International panel of Microsoft Dynamics CRM experts provide reviews, comparisons and opinions to professionals in the CRM software selection process.

 
 

Posts Tagged ‘Dynamics CRM training’

New CRM Software Certificate Program at the University of Washington features Microsoft Dynamics CRM

The University of Washington Professional & Continuing Education will be launching a new CRM Certificate program this fall. The program was developed by an advisory board consisting of industry leaders and professionals in conjunction with Professional & Continuing Education program staff. While the program is meant to be somewhat vendor agnostic, it does use Microsoft [...]

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CRM Implementation: 7 Characteristics of a Good Training Plan

When it comes to planning a CRM implementation project, I have learned the importance of two things: 1) create and keep the project scope manageable, and 2) ensure adequate training for all users.  Microsoft Dynamics CRM 2011 is fairly intuitive, especially for anyone that uses Microsoft Office (isn’t that everyone?).  Still, it’s important to invest [...]

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How to Use Microsoft’s Big Easy Offer 2011 and Get Rebate Funds for Microsoft Dynamics CRM

Here are some details on a great promotion from Microsoft for companies that are thinking about buying Microsoft Dynamics CRM licenses*, including a server license and user CALs.  As an example, when I ran the rebate calculator (link below) for a 5-user system of Microsoft Dynamics CRM, the subsidy check would be $1,120.  If you redeemed that [...]

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