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Posts Tagged ‘Dynamics CRM Online’

Salesforce.com Shows Signs of Outgrowing Small-to-Medium Businesses; Should You Opt for Microsoft Office 365 and Dynamics CRM Online?

You’ve probably heard of Salesforce.com, the cloud-only CRM service that has gradually grown in popularity and size. It is now positioning itself to move beyond its CRM offerings into a complete platform-as-a-service (PaaS) with a socially-connected system of tools. Their marketing term for this is the “social enterprise” that will supposedly help transform companies into [...]

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CRM for Associations: A New Era in Member Engagement and Revenue Generation

Associations of all sizes are struggling to find new revenue streams and better connect with their members. In fact, many associations are looking beyond the traditional AMS (Association Membership Management) systems for sales, marketing, and service management and in favor of a “CRM for Associations” solution to centralize their marketing, lead, opportunity, and service management [...]

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3 Ways to Feel Secure Taking CRM to the Cloud

While there is a strong movement toward deploying business management solutions, like CRM systems, in the cloud, we know that there is still some apprehension.  If you are considering a cloud CRM solution, there are a few ways to gain some confidence in your choice: Choose a Proven Vendor: When it comes to Software as [...]

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Dynamics CRM Fits the Bill for Productivity, Security, and Reliability

Companies investing in CRM solutions should focus on the tangible benefits they receive such as improved user productivity, enhanced customer service delivery, and integrations to current systems. In their research, organizations must determine which CRM providers are contenders and which are pretenders in order to find the solution that best fits their requirements.  Benefits for [...]

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CRM Implementation: 7 Characteristics of a Good Training Plan

When it comes to planning a CRM implementation project, I have learned the importance of two things: 1) create and keep the project scope manageable, and 2) ensure adequate training for all users.  Microsoft Dynamics CRM 2011 is fairly intuitive, especially for anyone that uses Microsoft Office (isn’t that everyone?).  Still, it’s important to invest [...]

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Easily Compare Microsoft Dynamics CRM Online with Oracle and Salesforce.com Using these Tools

Does your organization currently use Salesforce.com or Oracle CRM? Are you considering making the move to a new CRM system? Because that decision is one that should not be taken lightly and can quickly become overwhelming, I thought I’d dedicate one of this month’s blog posts to letting our readers know about a couple of helpful [...]

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Think You Can’t Afford a Great CRM system? You Can With Microsoft’s Cloud CRM for Less offer!

The Cloud CRM for Less offer introduced by Microsoft on August 29, 2011 makes this a great time for you to consider Microsoft Dynamics CRM online, whether you’re unhappy with your current CRM provider or considering purchasing CRM software for the first time. From now until March 31, 2012 new Microsoft Dynamics CRM Online customers who [...]

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Ensure the Success of Your CRM Online Go-Live: Check!

Some of the greatest benefits of Microsoft Dynamics CRM Online are its ease of implementation, ease of customization, ease of support, and ease of use.  Despite all of these benefits, the best way to ensure that you are implementing your Dynamics CRM Online solution accurately and efficiently is to engage the trusted CRM partner that [...]

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xRM: Your Guidebook to Finding the Right CRM Solution

Figuring out whether to purchase or build from scratch an enterprise business application is a decision that many companies have faced. Thankfully, that decision has been made easier with the introduction of the Microsoft xRM application platform. With the xRm application platform, your company will now get to enjoy the best of both options.    [...]

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Dynamics CRM: Improving Customer Relationships in an Over-Connected World

With a fast evolving market, businesses are expected to keep up with all their customers’ needs.  How are you supposed to keep up when there are new channels popping up every day? While your customers are more connected, they may not want to be contacted through all those channels.  The problem now becomes the experience [...]

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