Let’s face it; this social media fad isn’t going out of style any time soon and has actually increased in usage during the past 12 months. According to the Top Eight Customer Management Trends for 2010, three in four adults use social media to connect with each other compared to only 56% in 2007. It [...]
continue reading...Posts Tagged ‘Dynamics CRM Accelerators’
Making The ‘X’ Factor Work For Your Business
You’ve heard about CRM and you’ve heard about xRM, but are you still wondering what it can do for you and your business? Wonder no more! Join FMT Consultants in sunny Southern California for a FREE lunch and learn the features, fun discussion topics, and a common sense demonstration of the power of CRM and [...]
continue reading...How One Company Is Using The Microsoft Dynamics CRM Business Data Auditing Accelerator To Automate Its Approvals Processes
Written by Dan Smith, Altico Advisors You can use the Microsoft Dynamics CRM Business Data Auditing Accelerator from Codeplex to audit changes in CRM data in any entity you choose, such as accounts, contacts, leads, or opportunities. The CRM accelerators themselves are extremely easy to download and install. Simply import the customization xml file from [...]
continue reading...Provide Better And More Cost Effective Customer Service With eService Accelerator
Time is money! This old axiom is well known in the business world and has always remained a core truth. Every time one of your customer service representatives picks up the phone and says, “How may I help you”, money is spent. It may be the 10 minutes on the phone collecting and documenting the issue(s) or answering simple questions or even documenting the answers for future use. The net result is that every time the phone rings your company spends money.
continue reading...Increase Your Efficiency With The CRM 4.0 Notification Accelerator
This blog post is going to tell you HOW to use this Accelerator to increase your effectiveness in your utilization of Microsoft CRM 4.0.
continue reading...Hitting The Gas – Capitalizing On CRM Accelerators
One of the most widely heard comments about CRM systems is that they are supposed to be user-friendly and intuitive, but it doesn’t take long to discover that any functionality that is also friendly to your particular company can still require a formidable amount of time and effort spent on customization and coding. This could also [...]
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