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Posts Tagged ‘Dynamics CRM Accelerators’

Grants Management Made Easy With Microsoft Dynamics CRM

We have mentioned Microsoft Dynamics CRM Accelerators before and how these free additions to your existing Dynamics CRM solution can serve specific business needs and make significant improvements to your  business. Recently, while working with a  government agency  one of our consultants was asked for a solution that would allow funding applicants and sub-recipients to [...]

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3 Ways AbleBridge Helped Customers Realize the Benefits of Microsoft Dynamics CRM 2011

It doesn’t seem possible to me that summer is officially over; after all in New England we’re lucky if we get 9 weeks of summer weather before we start thinking about Red Sox playoff hopes, fall foliage and the inevitable 16 weeks of winter!! But now that summer is in the rear view mirror I [...]

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Microsoft Dynamics CRM Simplifies Moving to the Cloud

With Microsoft’s release of CRM Online, shifting a Customer Management System to cloud computing is becoming a more viable option for organizations. Though the task may seem overwhelming to some, companies can feel good about the switch thanks to two more solutions from Microsoft.

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Dynamics CRM Accelerators – What They Mean To You

A number of bloggers have talked about the Dynamics CRM Accelerators.  These add-ons provide additional functionality that Microsoft has developed for Dynamics CRM and are available to download and use at no cost (for the Accelerator code itself).  These Accelerators include Analytics (extended reporting and analysis), Enterprise Search, Extended Sales Forecasting, and Event Management. So, [...]

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Not-for-Profit Organization Moves from Grant Program to Microsoft Dynamics™ CRM

A non-profit, membership organization which provides services and supports to persons of all ages with intellectual and developmental disabilities implemented Microsoft Dynamics™ CRM for use throughout their organization.  Providing advocacy and access to educational, vocational, recreational and critical life skills programs, this non-profit is an essential resource for consumers, their families and the community. Before [...]

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Microsoft Dynamics CRM Helps Not-For-Profit Organizations Do More With Less

With tight budgets and limited resources, not-for-profit organizations struggle on a daily basis for ways to do more with less.  Microsoft Dynamics solves this problem with the Not for Profit Accelerator. Often viewed as a sales tool, Microsoft Dynamics CRM provides so much more, and is a platform for solutions such as these and provides [...]

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Theme from WPC 2010 is “The Cloud”

I have just returned from the annual Microsoft Worldwide Partner Conference, and I am really excited about some of what I heard from the software giant.  The theme this year was “the cloud.”  Software in the cloud, infrastructure in the cloud, mail in the cloud, private clouds, public clouds, partner clouds.  So what does this [...]

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Microsoft CRM Customer Care Accelerator

In recent years, Microsoft has released “accelerators” to help enhance the already rich feature set of Dynamics CRM.  These accelerators increase the ability to configure and extend CRM to broaden marketing, sales, and service capabilities.  The most recent accelerator (due April 30, 2010) targets CRM business applications for customer service interactions.   The Customer Care accelerator [...]

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Microsoft Dynamics CRM as Early Warning System: Improve Customer Service With the Social Networking Power of Dynamics CRM

You’ve heard the stories.  An irate or unsatisfied customer tweets about their experience with a company or product.  The story is re-tweeted and more join in while the target company is oblivious to the conversation.  By the time they react, it usually sounds lame and insincere. Microsoft Dynamics CRM can serve as your early warning [...]

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