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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

Posts Tagged ‘Customer relationship management’

Microsoft Dynamics 365: What You Need to Know

Advances in technology have businesses rethinking how to better respond to marketplace trends, engage customers and automate business processes to improve productivity. Today’s business management solutions are agile, flexible and look nothing like past systems. One standout system has unified enterprise resource planning (ERP), customer relationship management, customer engagement and a specialized line of business […]

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CRM Optimization: 4 New Ways To Increase The Value Of The Inside Sales Team

In this last of my series on CRM optimization and the evolving needs of our clients, recall that I began by writing about the shift in focus and expectations regarding CRM systems. It is amazing to see the changes an organization undergoes when they stop seeing their CRM as an administrative tool, and begin to […]

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Construction Companies Benefit from Dynamics 365 CRM

With today’s tough economic conditions, construction companies are finding it increasingly difficult to win projects and keep up with the competition. Unless they adopt better software tools to manage their sales process they’ll continue to struggle. CRM software uses cutting-edge technology to standardize your sales process and give you valuable insight into all aspects of […]

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Improve Customer Service and Customer Experience with CRM

Your sales and customer service teams work hard to keep your customers happy. Providing a superior customer experience is just as important as providing high quality products or services. Arm your front-line team with the technology that improves customer service and provides a seamless experience for your customers. Replace outdated systems with an innovative customer […]

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5 ways to make your CRM amazing

enCloud9 takes on a lot of clients we like to call orphans - these are the companies that tried to implement Dynamics CRM on their own or have engaged with a partner who is not meeting their needs. These clients come to us because they know that their Dynamics CRM system is not helping them out […]

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SIX REASONS YOU NEED A CRM AND WHY MICROSOFT DYNAMICS IS THE RIGHT CHOICE FOR YOU!

Why you need a CRM? There are many reasons you need a CRM, but in today’s competitive industry, a good Customer Relationship Management tool is a must.  Here, we will discuss the reasons that we see as most important/ that we've dealt with through personal experience. Hopefully, this article will get you thinking about the value […]

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Improve the Customer Experience with CRM

Today’s marketplace is fast-paced and highly competitive. Businesses not only need to offer high quality products and services, but also offer an experience that keeps customers engaged and loyal. Understanding the customer journey and monitoring sentiments at each touch point can provide valuable insight into what drives customers. A customer relationship management (CRM) solution provides […]

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Mobile Sales & Field Service Offline Mobile CRM for Dynamics CRM and Salesforce

Resco, a leading provider of cross-platform mobile CRM solutions to businesses of all sizes has made an announcement today. Their number one fully-fledged offline mobile CRM solution is available to the Salesforce community using mobile sales and field service. Thereby, extending their overall strategy and bringing a platform to any organization that utilizes Salesforce solutions […]

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3 Ways Dynamics CRM Helps You Do Better Business

From poor visibility throughout the business cycle to inefficient collaboration, we know every business has its problems. What you may not realize is when your business suffers, so do your customers. If you’re having a hard time streamlining your business processes, it might be time to utilize a CRM platform. By sweating the little things, like […]

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Gaining Sales with Email Functionality from Microsoft Dynamics Marketing

If you’re relying on an independent email marketing company, like Constant Contact or Mail Chimp to stay in contact with your customers, you probably have experienced some drawbacks. Marketers looking for a better way to nurture leads and bring more prospects into the sales pipeline are making the move to Microsoft Dynamics Marketing, which is […]

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