Green Beacon Solutions, a leading provider of Microsoft Dynamics® business solutions, and business technology consulting and managed services, today announced that they have successfully completed an implementation of Microsoft Dynamics® CRM for the Boston Red Sox™. The Red Sox are leveraging Green Beacon’s sports marketing solution, “Sports CRM”, built upon the Microsoft Dynamics xRM platform [...]
continue reading...Posts Tagged ‘Customer relationship management’
Personalize Your CRM Experience with Microsoft Dynamics CRM 2011
In addition to the flexibility Microsoft Dynamics CRM offers in managing any information that is important to your organization as an xRM platform, Microsoft Dynamics CRM 2011 offers a ton of new features that allow users to personalize CRM for themselves. Here are 5 new Microsoft Dynamics CRM 2011 personalization features that we believe everyone [...]
continue reading...Dynamics CRM Fits the Bill for Productivity, Security, and Reliability
Companies investing in CRM solutions should focus on the tangible benefits they receive such as improved user productivity, enhanced customer service delivery, and integrations to current systems. In their research, organizations must determine which CRM providers are contenders and which are pretenders in order to find the solution that best fits their requirements. Benefits for [...]
continue reading...What is C…R…M?
So I was out with a friend and explaining what I do, I get a confused look. What is C…R…M? Ok, I get it. Not everyone has lived in the software industry and is used to the many acronyms for our products. I explain it is a software package that helps you keep track of [...]
continue reading...Dynamics CRM: Budget for your Next Marketing Campaign
It’s getting closer to the end of the quarter and your boss is asking you how much money needs to be allocated to marketing for the next quarter. The only problem is, you haven’t added up your numbers. Invoices are scattered all over your desk and you just can’t seem to remember which charges were [...]
continue reading...5 Hours of Microsoft Dynamics CRM Training and Information
Is your organization currently using or evaluating Microsoft Dynamics CRM? If so, you won’t want to miss 5 hours of Microsoft Dynamics CRM training and information that will be presented at OTT, Inc.’s 2011 Summit, on Monday, November 14, 2011! OTT, Inc.’s annual Summit delivers a unique educational experience for Microsoft Dynamics CRM clients and [...]
continue reading...CRM Best Practices
Below is an article that I wrote for Green Beacon Solution’s newsletter earlier this year. I thought it worthwhile to re-post here, not only since it’s still relevant, but also due to a tie in to a post on Microsoft Dynamics blog, “Liberating Microsoft from Oracle/Siebel CRM” earlier this month. Also, with a new upcoming [...]
continue reading...What’s Your Sign? How to Find a CRM Solution and Provider That are Compatible With You.
When I pull up the internet, my homepage has a link to my daily horoscope. I look to the left and then the right to be sure my dogs aren’t watching me and quickly click to what it says. After all, today just might be my lucky day and I don’t even know it. Shucks…it’s not [...]
continue reading...The Value of Good Data in CRM Solutions
An article in the September issue of CRM Magazine, “Turbocharging CRM with Good Data” caused me to recall our recent growing pains as Green Beacon Solutions “matured” from Microsoft Dynamics v4 to Microsoft Dynamics CRM 2011. In the interest of full discloure, Green Beacon Solutions is a Microsoft Dynamics solution provider / consulting / managed services firm. [...]
continue reading...8 Tips for Using Microsoft Dynamics CRM 2011 Data Security to Its Full Potential
So you have decided to purchase Microsoft Dynamics CRM, congratulations! The next key step is to find a Microsoft CRM gold certified partner, if you haven’t found one already. Implementations are proven to be more successful with a knowledgeable, well-trained partner at your side. As you receive CRM consulting on your project, you will see [...]
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