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Posts Tagged ‘Customer relationship management system’

What Is CRM and How Can It Help Recession Proof Your Business?

Customer relationship management (CRM) can be described as the art or science of using information to find, acquire, and retain customers. It covers a wide range of people, processes, and technology questions associated with marketing, sales, and service. CRM actively deepens the knowledge you have of your customers to meet individual customer needs. It provides […]

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Small Business Customer Relationship Management Software: What You Need To Know

Small business owners keep asking the same question: “Do I really need a customer relationship management system?” Organizations with small budgets often see CRM as a luxury item. A key to business success is relationship management. It seems almost too obvious, doesn’t it? Relationship management finds customers, understands customer behavior, communicates and stays in touch […]

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