Posts Tagged ‘CRM’
We recently had a Dynamics CRM client with a mature CRM 4.0 deployment move to a brand new start up. They needed to transition their entire on-premise CRM 4.0 setup over to Dynamics CRM 2011 online (complete with new reporting servers, new Active Directory (Office 365), etc.) They decided upon a re-implementation, based on what’s [...]
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Tags: Business Intelligence, CRM, CRM 2011, CRM and Business Intelligence, CRM Costs, CRM for sales, CRM implemenation tips, CRM implementation Seattle, CRM Implementation Success, CRM Marketing, CRM re-implementation, CRM ROI, CRM Software, CRM Upgrade, Customer relationship management, Dynamics CRM, Dynamics CRM Implementation Tips, Dynamics Partener CRM Seattle, Implementing a CRM Strategy, Implementing CRM, implementing CRM Seattle, microsoft dynamics crm business intelligence, Microsoft Dynamics CRM Partner Washington, Microsoft dynamics CRM upgrade, Pricing CRM
Posted in About Microsoft Dynamics CRM, Choosing a Microsoft Partner, Compare CRM Packages, Cost of CRM Software, CRM 2011, CRM Dynamics Upgrades, CRM Online, CRM Software Implementation Tips, CRM Software Information, CRM Software Research, Dynamics CRM Success Stories, Microsoft Dynamics CRM Training |
“The value of an idea lies in the using of it.” Thomas A. Edison I love this quote. Ideas abound, especially in this day and age with the speed of technology change, new communication mechanisms, etc. But there is one idea that warrants more consideration in the CRM (customer relationship management) strategy world – Activity [...]
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Tags: activity based costing, Business Intelligence, CRM, CRM 2011, CRM and Business Intelligence, CRM Costs, CRM for sales, CRM Marketing, CRM ROI, CRM Software, Customer relationship management, Dynamics CRM, Dynamics CRM Implementation Tips, Dynamics Partener CRM Seattle, Implementing a CRM Strategy, Implementing CRM, implementing CRM Seattle, microsoft dynamics crm business intelligence, Microsoft Dynamics CRM Partner Washington, Pricing CRM
Posted in About Microsoft Dynamics CRM, Compare CRM Packages, Cost of CRM Software, CRM Online, CRM Software Research, CRM Software Selection Tips, Hosted CRM |
The three most interesting things I saw at Microsoft’s Convergence Conference related to Microsoft Dynamics CRM were Bing Maps for Enterprise Integration, Netbreeze’s social CRM, and MarketingPilot. Netbreeze and MarketingPilot were both acquired by Microsoft. One of the things that we have been asked for frequently by prospective Microsoft Dynamics CRM clients is the ability [...]
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Tags: CRM, CRM 2011, Dynamics CRM, Michigan Microsoft Dynamics CRM Partner, Microsoft CRM, Microsoft Dynamics CRM, Microsoft Dynamics CRM Michigan Partner, Midwest Microsoft Dynamics Partner
Posted in About Microsoft Dynamics CRM, Convergence 2013, CRM 2011, CRM Dynamics Upgrades, CRM Online, CRM Software Information, Dynamics CRM Success Stories |
The phone call started like this— Caller: “Hi Ken, I’m <her name is redacted to protect the innocent> and I’m your new account executive. Do you have a minute? I want to share with you all the great new stuff we have going on this year.” Sound familiar? This call was from a local sports team and [...]
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Tags: CRM, CRM for customer retention, CRM for sales, CRM for the Sales Organization, CRM Online, CRM Software, Dynamics CRM for Sales, Microsoft CRM 2011, Microsoft Dynamics CRM 2011, microsoft dynamics crm partner California, Microsoft Dynamics XRM
Posted in About Microsoft Dynamics CRM, Choosing a Microsoft Partner, CRM 2011, CRM Software Information |
A question that many people ask when evaluating Microsoft Dynamics CRM is, “How many companies are using Microsoft Dynamics?” Here is the official count from Convergence 2013. Microsoft Dynamics® CRM 39,000 companies with 3 million users Microsoft Dynamics GP has seen 30% year over year growth. Microsoft Dynamics CRM was released in 2002. Much later [...]
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Tags: CRM, Microsoft Dynamics CRM
Posted in About Microsoft Dynamics CRM, Convergence 2013, CRM Software Information, Dynamics CRM for Vertical Industries, Dynamics CRM Success Stories |
Microsoft presented plenty of Dynamics CRM details, updates, and insights at last week’s Convergence conference, and we wanted to share our thoughts on how this information can be of use to current Dynamics CRM users. MarketingPilot will present Dynamics users with new marketing automation options Microsoft’s acquisition of MarketingPilot brings a broad marketing automation package [...]
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Tags: ClickDimensions, CRM, CRM 2011, CRM and Business Intelligence, CRM for sales, CRM Marketing, CRM Software, Customer relationship management, Dynamics CRM, Dynamics CRM for Marketing, Dynamics CRM Implementation Tips, Dynamics Partener CRM Seattle, Implementing a CRM Strategy, Implementing CRM, implementing CRM Seattle, MarketingPilot, microsoft dynamics crm business intelligence, Microsoft Dynamics CRM Partner Washington, mobile CRM, yammer
Posted in About Microsoft Dynamics CRM, Dynamics CRM for Manufacturing, Dynamics CRM for Social Networking, Dynamics CRM for Vertical Industries, User - CRM User Posts |
Implementing Microsoft Dynamics CRM across an entire company can produce significant customer management and cost cutting benefits. However, this kind of large scale implementation comes with some very specific (and potentially difficult) challenges, such as the need for functional diversity between departments, organizational security requirements, enterprise-wide standardization, and enterprise-wide reporting. For many organizations, a hub-and-spoke [...]
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Tags: CRM, CRM 2011, CRM for sales, CRM Marketing, CRM Software, Customer relationship management, Dynamics CRM, Dynamics CRM for Marketing, Dynamics CRM Implementation Tips, Dynamics Partener CRM Seattle, Implementing a CRM Strategy, Implementing CRM, implementing CRM Seattle, Microsoft Dynamics CRM Partner Washington
Posted in About Microsoft Dynamics CRM, CRM 2011, CRM Software Implementation Tips, Dynamics CRM for Customer Service, Dynamics CRM for Distribution, Dynamics CRM for Marketing, Dynamics CRM for Supply Chain, Dynamics CRM for Vertical Industries, Microsoft Dynamics CRM Training |
After several years of challenging market conditions, the residential homebuilding industry seems to have turned a corner and begun to rebound. Firms that have invested in technology to help them drive revenue and margin will be positioned to outperform their competitors as the market returns to health. Implementing an organization-wide CRM platform represents one of [...]
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Tags: CRM, CRM 2011, CRM for sales, CRM Marketing, CRM Software, Customer relationship management, Dynamics CRM, Dynamics CRM for Construction, Dynamics CRM for Marketing, Dynamics Partener CRM Seattle, Microsoft Dynamics CRM Partner Washington
Posted in About Microsoft Dynamics CRM, Dynamics CRM for Marketing, Dynamics CRM for Sales, Dynamics CRM for Vertical Industries, Dynamics CRM Success Stories, Videos - Dynamics CRM |
We’d like to introduce you to a different approach for thinking about Customer Relationship Management (CRM) software implementations in a series of blog posts over the next several weeks. Our company focuses on Microsoft CRM so naturally we’ll keep it mostly in that context but we think the insights apply to solutions from other CRM [...]
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Tags: CRM, Lean, Microsoft Dynamics CRM, Value
Posted in About Microsoft Dynamics CRM, Cost of CRM Software, CRM Dynamics Upgrades, CRM Online, CRM Software Implementation Tips, CRM Software Research, Dynamics CRM for Customer Service, Dynamics CRM for Distribution, Dynamics CRM for Manufacturing, Dynamics CRM for Marketing, Dynamics CRM for Sales, Dynamics CRM for Social Networking, Dynamics CRM for Supply Chain, Dynamics CRM for Vertical Industries, Dynamics CRM Success Stories, Marketing Automation |
With all the great functionality packed into Dynamics CRM, I realized the other day that I have one favorite. This gem of functionality can be unleashed with one little button. It’s not a button that controls some great fancy customization we created (although we have a few of those). It is a simple little button [...]
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Tags: CRM, CRM for sales, CRM Software, Dynamics CRM, Dynamics CRM Online, Microsoft CRM 2011, Microsoft Dynamics CRM Partner Arizona, XRM
Posted in About Microsoft Dynamics CRM, CRM 2011, CRM Software Implementation Tips, CRM Software Information |
