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A panel of Microsoft Dynamics CRM experts provide reviews and opinions to aid professionals with the CRM selection process.


Posts Tagged ‘CRM Updates’

Hate CRM? Don’t Blame the Housekeeper.

“I hate CRM.” That’s what a Microsoft Dynamics CRM client (I’ll call him Sam) recently told me, his voice rife with frustration. “I used to love it. But now I hate it.” What happened?  Why does Sam hate a tool that was designed to make his business better? What happened is that Microsoft implemented some […]

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6 Sales-Driving Enhancements of Microsoft Dynamics CRM Spring ’14 Wave

There are several updates in the latest Microsoft Dynamics CRM release. But if you’re in sales and marketing, like myself, I bet you are most interested in the sales-driving enhancements. More than simply “new” features of the release, I’m here to bring you the top 6 sales-driving enhancements to improve your sales pipeline. The Microsoft […]

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Microsoft Introduces New CRM Mobile Client

The latest release of  Microsoft Dynamics CRM: R8 includes a new mobile client. Until now there was a very basic mobile client built into CRM called Mobile Express. It only ran on devices with a compatible browser and only when connected to the Internet. R8 includes a new mobile client that works with CRM Online […]

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