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A panel of Microsoft Dynamics CRM/Dynamics 365 experts provide reviews and opinions to aid professionals with the CRM selection process.

 
 

Posts Tagged ‘CRM Updates’

Hate CRM? Don’t Blame the Housekeeper.

“I hate CRM.” That’s what a Microsoft Dynamics CRM client (I’ll call him Sam) recently told me, his voice rife with frustration. “I used to love it. But now I hate it.” What happened?  Why does Sam hate a tool that was designed to make his business better? What happened is that Microsoft implemented some […]

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6 Sales-Driving Enhancements of Microsoft Dynamics CRM Spring ’14 Wave

There are several updates in the latest Microsoft Dynamics CRM release. But if you’re in sales and marketing, like myself, I bet you are most interested in the sales-driving enhancements. More than simply “new” features of the release, I’m here to bring you the top 6 sales-driving enhancements to improve your sales pipeline. The Microsoft […]

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Microsoft Introduces New CRM Mobile Client

The latest release of  Microsoft Dynamics CRM: R8 includes a new mobile client. Until now there was a very basic mobile client built into CRM called Mobile Express. It only ran on devices with a compatible browser and only when connected to the Internet. R8 includes a new mobile client that works with CRM Online […]

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