Once upon a time, not so very long ago, if you threw out the acronym for Customer Relationship Management in a casual conversation, the look on your listeners’ faces was often…blank or puzzled. Not surprisingly, that would be because CRM was definitely NOT a household word. And I’d venture to say it still depends very [...]
continue reading...Posts Tagged ‘CRM Selection’
Evaluating And Selecting A World Class Customer Relationship Management (CRM) Solution
By Marcia Doron, Altico Advisors CRM 101: How to select the right platform for your organization Many organizations have spent millions of dollars selecting and implementing CRM solutions over the past several years. Many of these solutions have become obsolete, acquired by larger software publishers who are not supporting older version, and are unable to [...]
continue reading...4 Reasons You’re Going Straight To “CRM Hell” And How To Get Back On The Right Path
Please, don’t go to CRM Hell. It’s a very time consuming and expensive place to be. Going to CRM Hell doesn’t happen overnight; it’s a grudgingly slow, very expensive and extremely painful process. The scary part? If you don’t know the warning signs, It’s incredibly hard to notice you’re going to CRM Hell until it [...]
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