On a recent call with investors, the CEO of SalesForce.com took a shot at Microsoft Dynamics CRM, stating his belief that Microsoft “…offers customers no competitive advantage.” With all due respect, that assessment could not be further from the truth. Microsoft Dynamics CRM offers an array of things SalesForce does not. Just to name a few: [...]
continue reading...Posts Tagged ‘CRM Outlook Integration’
Seamless Outlook Integration with Microsoft Dynamics CRM 2011
Microsoft Dynamics® CRM 2011 has a lot of great new features, but my personal favorite is its seamless Outlook integration. I am like most of you out there and have my Outlook open all day, every day, no matter what project I’m working on. Its interface is easy to use and it keeps me on track [...]
continue reading...4 Questions to Ask Yourself When Considering CRM Software
Whenever there is question about going forward with a new enterprise-wide application, I believe there are a few critical questions that have to be well thought out and answered in order to make the decision on whether or not to proceed. My questions come from each of the roles I perform at my job. The questions [...]
continue reading...Does Your Outlook Inbox Have More Than 100 Emails in it? 200?
Are you too busy to read this message? Do you have unanswered voicemails on your phone right now? Let us help you change that. Give us one hour of your time and take charge of your work day. Join Sherwood Systems and Microsoft on August 17th or August 25th at 10:00am PST for a FREE [...]
continue reading...How To Have Fun Using Microsoft Dynamics CRM
Dynamics CRM is fun. That’s Right F U N! - Selling it, using it, customizing it, and exploring all the possibilities! What is fun about selling Dynamics CRM? That answer is simple: watching future users who have come into a demo with a preconceived notion of what a CRM has available from their days with [...]
continue reading...Usability – the Cornerstone of CRM deployments
Usability can be the lynchpin between failure and success. The current recession plaguing the global economy has thrust CRM to the forefront. Consequently, businesses are placing greater emphasis on enhancing sales — calling for better action on outstanding leads and detecting opportunities within existing customers. Moreover, businesses must ensure that the sales management processes and [...]
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