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Posts Tagged ‘CRM Online’

CRM at Your Fingertips 24/7 with MOBILE CRM

“He who walks in the middle of the road gets hit from both sides.”  – George P. Schultz  Do you ever have those times when you are out of the office and run into a situation where you wish you had your office with you? Have you had a customer ask you a specific question [...]

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Microsoft Dynamics CRM Online Supports iPad!

According to The Microsoft Dynamics CRM Blog, Microsoft Dynamics CRM current release offers mobile Safari support. So now you can access CRM on your iPad with mobile Safari without having to install a separate app. (http://blogs.msdn.com/b/crm/archive/2013/03/01/crm-for-ipad.aspx)  The iPad solution is currently available only for CRM Online users and only for companies that elect to join [...]

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What Does Your Sales Team Know?

The phone call started like this— Caller: "Hi Ken, I'm <her name is redacted to protect the innocent> and I'm your new account executive. Do you have a minute? I want to share with you all the great new stuff we have going on this year." Sound familiar? This call was from a local sports team and [...]

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Microsoft Dynamics CRM Online for iPad FAQs

Last week, I wrote a blog post entitled,” Improved Dynamics CRM Online for iPad Functionality Helps Salespeople Work on the Go.” Click here to read it in its entirety.  It covers several of the improvements Microsoft recently made to Dynamics CRM Online’s user interface to help sales professionals easily access the key CRM features they [...]

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Convergence 2013 Schedule Recommendations – IT Professional Track

March 18-21, 2013 | New Orleans, LA  About Convergence  As the premier event for the Microsoft Dynamics Customer and Partner business community, Convergence is where opportunity and innovation meet to deliver real business value. It’s the chance to make key business connections and to discover the full potential of Microsoft Dynamics solutions.  Expo and Microsoft [...]

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Improved Dynamics CRM Online for iPad Functionality Helps Salespeople Work on the Go

Many companies today are embracing the BYOD (Bring Your Own Device) trend.  As a result more and more workers, especially sales people, and others who travel a great deal are using tablets to get the job done.  And we all know the Apple iPad is the most popular tablet on the market.  But not all [...]

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Online CRM Versus CRM On-premise

When facing a difficult decision, especially in business, it is important to weigh the pros and cons of your choices.  After choosing to use a customer relationship management (CRM) solution, your first choice is to decide whether you want an on-premise or online deployment.  The right deployment option depends on your available resources and business [...]

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Pros & Cons of CRM 2011 Polaris Release Process User Interface

The past week, Microsoft released its December 2012 Service Update (dubbed "Polaris") for Microsoft CRM 2011 Online. This release has added great new functionality across the board! After review of the new release, we've laid out some pros and cons of the the new Polaris user interface: Pros The minimalistic interface appears cleaner with the [...]

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How to Tell if Your Business is Ready for Cloud CRM

A cloud CRM solution brings with it many benefits, like security, reliability, and affordability.  However, sometimes it can be hard to tell if the time is right to move to a cloud-based solution, like Microsoft Dynamics CRM Online. I’ve found that often the best times to look at a new solution or a new means [...]

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