The software market offers a range of hundreds, perhaps even thousands, of CRM offerings designed for different types of organizations. There are generalized CRM systems as well as CRM systems that are specifically tailored to certain business sectors. But in the end, how do you know which CRM system will work best for you? Because of [...]
continue reading...Posts Tagged ‘CRM Evaluation’
Microsoft Dynamics CRM 2011 Beta Testing – Feedback So Far
The latest version of Microsoft Dynamics CRM (officially called Microsoft Dynamics CRM 2011) is currently in beta release. Along with some of our customers, we’ve been trying it out and putting it through its paces. Here are some thoughts, comments and feedback about the Beta release of Microsoft Dynamics CRM 2011.
continue reading...Talking Customer Relationship Management Software with a CFO
To ensure that finance meets its objectives, your CFO needs information about issues like total cost of ownership (TCO) and return on investment (ROI). Here’s how you can talk to your CFO and get the information you need to make fiscally sound decisions. Your CFO’s Customer Relationship Management priority: fiscal fitness Your CFO, who is [...]
continue reading...Three Top Reasons Why Microsoft Dynamics CRM Online Wins Over Salesforce.com
When you’re in the market to buy a CRM solution, a quick rundown of benefits is ideal in order to start on the right path of your search. Microsoft came out with a CRM Online Service Update in November of 2009 that provides customers with concrete examples of why you get more value for less [...]
continue reading...