One of the best parts of Microsoft Convergence is the Expo hall, filled with booths of products and services that integrate with Microsoft Dynamics Business solutions. The Expo experience is a great opportunity to learn about the solution you own and what add-ons and customizations are out there to enhance your software. It has been a [...]
continue reading...Posts Tagged ‘CRM 2011’
Improve Customer Relations and Reshape the Customer Experience with Microsoft Dynamics CRM 2011
In today’s turbulent economy, corporate decision-makers are reexamining how they can consistently deliver a more memorable and differentiated customer experience that is more aligned with customers’ needs and ultimately generates profitable top-line growth. Striving to meet and exceed the expectations of the new, digitally savvy, and often fickle consumer in a cost-effective manner is not [...]
continue reading...Manually Setting Up Activity Feeds on Forms in Microsoft Dynamics CRM 2011
Microsoft Dynamics 2011 Activity Feeds provide real time notifications and quick sharing of information via quick, short updates. The solution is available on the Dynamics Marketplace here. If you are an online user, and you do not use multiple forms on the entities you want to highlight, simply download, import and publish the solution. You [...]
continue reading...Personalize Your CRM Experience with Microsoft Dynamics CRM 2011
In addition to the flexibility Microsoft Dynamics CRM offers in managing any information that is important to your organization as an xRM platform, Microsoft Dynamics CRM 2011 offers a ton of new features that allow users to personalize CRM for themselves. Here are 5 new Microsoft Dynamics CRM 2011 personalization features that we believe everyone [...]
continue reading...Some of the Reasons UK Businesses are Choosing Microsoft Dynamics CRM Online as Their CRM solution
Concentrix TSG is an independent, UK based CRM specialist. We offer a variety of different CRM solutions, and will only recommend a product (or products) that best fit the business requirements, aims, and objectives of each individual client. Since January 2011, when Microsoft Dynamics CRM Online was launched in the UK, it generated a great [...]
continue reading...Dynamics CRM Fits the Bill for Productivity, Security, and Reliability
Companies investing in CRM solutions should focus on the tangible benefits they receive such as improved user productivity, enhanced customer service delivery, and integrations to current systems. In their research, organizations must determine which CRM providers are contenders and which are pretenders in order to find the solution that best fits their requirements. Benefits for [...]
continue reading...Grants Management Made Easy With Microsoft Dynamics CRM
We have mentioned Microsoft Dynamics CRM Accelerators before and how these free additions to your existing Dynamics CRM solution can serve specific business needs and make significant improvements to your business. Recently, while working with a government agency one of our consultants was asked for a solution that would allow funding applicants and sub-recipients to [...]
continue reading...Microsoft Dynamics CRM Online – UK Introductory Price Offer Ending Shortly
Ever since Microsoft Dynamics CRM Online was launched in the UK back in January, it’s been available at an offer price of only £22.75 (GBP) per user per month. This offer has been running for nearly a year now, and provides a great chance for businesses large and small to get started with this ground-breaking [...]
continue reading...Using the CRM 2011 REST Services and Deep Insert to Create Activities
One of the nice features of CRM 2011 is the REST based OrganizationData service. Lately, I have found myself using the REST service more often as it provides a simpler and cleaner method of accessing data from client side JScript. The REST service also provides the ability to do deep inserts of entity and related [...]
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