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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

Posts Tagged ‘Choosing CRM software’

13 Reasons Why You May Not Need CRM

Most everyone in marketing, sales, and customer service is aware of CRM (Customer Relationship Management). Many CEO's managers, and salespeople are reaping CRM's benefits -- increased profits, lower costs, and loyal, satisfied customers. Others, however, are undecided or they think (hope) that their marketing and sales processes are okay. If you are among those who […]

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Virtual Convergence Offers a FREE Opportunity to Take a Closer Look at Dynamics CRM

Earlier in the month, I wrote a blog post about the acquisition of Netbreeze and how the integration of its social analytic capabilities with Dynamics CRM will benefit users; read it here.  The Netbreeze announcement was just one of the many exciting topics discussed at this year’s Convergence conference.  If you’re unfamiliar with it, Convergence […]

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Nucleus Research Choses Microsoft Dynamics CRM as an Industry Leader

Are you aware that several research firms regularly review a wide array of offerings in the CRM industry? One of these research organizations, Nucleus research recently released its CRM Technology Value Matrix for the Second Half of 2012. This matrix categorizes the major players in the CRM market as follows: Leaders—have invested in both functionality […]

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Want to Improve CRM User Adoption? Make Sure to Include the Right People in the Buying Decision.

Many company leaders make the mistake of letting their IT department unilaterally choose which software package to purchase.  This is a particularly bad idea when it comes to buying CRM software.  The reason being that most of the time IT staff are not the people who’ll be using the CRM system to do their jobs […]

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Quick Compare: Microsoft Dynamics CRM Online vs. On Premise

If you’re reading this post, you’re probably at least beginning to understand that Microsoft Dynamics CRM is available in two separate versions, Online and On Premise. As a Microsoft partner that sells and supports Dynamics CRM, one of the questions we hear most often from prospective clients is, “How do I decide which version of […]

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5 Ways to Save Money on CRM Software

In today’s fast-paced business world, it is virtually impossible to function effectively without a decent CRM (customer relationship management) software system. Just as computers eventually eclipsed typewriters, CRM software has eclipsed cruder makeshift methods, such as a spreadsheet combined with an Outlook contact list. But CRM software can be an expensive prospect. Here are five […]

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Do You Have Questions about CRM Software? Attend the CRM 360 Virtual Summit & Find the Answers You’ve Been Searching for.

If yours is like many other businesses, you know that you need CRM software, but have yet to make a purchase because you're not sure which system is best for your needs. Obviously, this is a big decision, one that will affect your employees for years to come. So, you are right to want to […]

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Independent Research Proves Microsoft Dynamics CRM is a Smart Choice

Recently Nucleus Research, a leading firm focused on providing IT research and advisory services, released its CRM Technology Matrix for the second half of 2011 comparing many of the CRM packages currently available to businesses.  The graphic below, reproduced from the aforementioned report shows just how competitive the CRM market has become.  Businesses sure have […]

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Evaluating CRM Software? 10 Questions to Help You Shortlist the Right CRM Solutions

When you’re investigating possible CRM software solutions for your business, there’s quite a variety to choose from. These range from freeware and open-source contact management applications, right through to commercial mid-market and enterprise level CRM systems. So where do you start? Creating a shortlist of potential CRM solutions will make the selection process more manageable.  […]

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Our Organization is New to CRM – What Software Do You Recommend?

At Concentrix, we get a wide and varied range of questions about CRM software. From businesses just starting out on the CRM journey, the initial questions generally break down into two main types. The first, abnd probably the most common CRM software enquiry we receive from organisations new to CRM is along the lines of “I need a CRM solution. Could you advise the best one for my organisation?”

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