In today’s fast-paced business world, it is virtually impossible to function effectively without a decent CRM (customer relationship management) software system. Just as computers eventually eclipsed typewriters, CRM software has eclipsed cruder makeshift methods, such as a spreadsheet combined with an Outlook contact list. But CRM software can be an expensive prospect. Here are five [...]
continue reading...Posts Tagged ‘Choosing CRM software’
Do You Have Questions about CRM Software? Attend the CRM 360 Virtual Summit & Find the Answers You’ve Been Searching for.
If yours is like many other businesses, you know that you need CRM software, but have yet to make a purchase because you’re not sure which system is best for your needs. Obviously, this is a big decision, one that will affect your employees for years to come. So, you are right to want to [...]
continue reading...Independent Research Proves Microsoft Dynamics CRM is a Smart Choice
Recently Nucleus Research, a leading firm focused on providing IT research and advisory services, released its CRM Technology Matrix for the second half of 2011 comparing many of the CRM packages currently available to businesses. The graphic below, reproduced from the aforementioned report shows just how competitive the CRM market has become. Businesses sure have [...]
continue reading...Evaluating CRM Software? 10 Questions to Help You Shortlist the Right CRM Solutions
When you’re investigating possible CRM software solutions for your business, there’s quite a variety to choose from. These range from freeware and open-source contact management applications, right through to commercial mid-market and enterprise level CRM systems. So where do you start? Creating a shortlist of potential CRM solutions will make the selection process more manageable. [...]
continue reading...Our Organization is New to CRM – What Software Do You Recommend?
At Concentrix, we get a wide and varied range of questions about CRM software. From businesses just starting out on the CRM journey, the initial questions generally break down into two main types. The first, abnd probably the most common CRM software enquiry we receive from organisations new to CRM is along the lines of “I need a CRM solution. Could you advise the best one for my organisation?”
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