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Posts Tagged ‘chicago crm partner’

Expanding B2B E-mail Marketing with Microsoft Dynamics CRM

How many tools do you use to automate your e-mail marketing, create custom landing pages, generate leads, provide web analytics, and analyze leads?  Now does it integrate to Microsoft Dynamics CRM? SalesFUSION 360 has a toolkit of products that makes all of these tasks easy and for a reasonable monthly fee.  The Quick Start program gets you off [...]

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Microsoft Announces Microsoft Dynamics CRM Online Pricing Promotion

The new Microsoft Dynamics CRM 2011 release, currently available in beta and set to be released early next year, has a lot of people excited.  The new version will build on and extend current capabilities through: An improved Microsoft Office interface Advanced user personalization Role-based forms and views Inline data visualization Dashboards Better Office Outlook [...]

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12 Questions Every CRM Buyer Should Be Prepared to Answer In the First Meeting With a Microsoft Partner

If you are considering purchasing a CRM software system, such as Microsoft Dynamics CRM, one of the first questions YOU will ask of your software partner is: How much does CRM software cost? But in order to give you that info, the Dynamics CRM software expert will need to ask several of his own questions [...]

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Three Things to Get Excited About in CRM 2011 (aka CRM 5)!

With the tremendous success achieved by Dynamics CRM, many end users and partners alike are anxiously looking forward to the next release of CRM.  CRM 2011 (also known as CRM 5) is expected to be released near the end of the 2010 calendar year, with beta versions available in September 2010. The buzz coming from [...]

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Achieve Customer Satisfaction With Microsoft Dynamics CRM Through Multiple Touch Points

This article caught my eye because it touches on three industries where CRM is key to customer satisfaction.  Also, because Crestwood Associates has several customer in each of these industries. Wealth management and private banking division of financial service companies. Computers, peripherals and equipment distribution in the wholsale B2B domain. Patient relationship management in the [...]

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Microsoft Dynamics CRM 2011 – What’s New?

At the July Microsoft Worldwide Partner Conference, Microsoft demonstrated the new capabilities coming in its next version of its customer relationship management (CRM) solution, Microsoft Dynamics CRM 2011. The new version will have the familiar interface and connected experiences users of the Microsoft Office suite are used to. This release will also integrate with Microsoft [...]

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Training on Microsoft Dynamics CRM is key to success

Because Microsoft Dynamics CRM is so customizable, flexible and easy to use, many customers implementing Dynamics CRM consider training an afterthought.    But training is a continuous process in Dynamics CRM and best if started early in the project and continued during the project all the way to end-user training and after that with continuing education [...]

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Making the most of your Microsoft Dynamics CRM Opportunities

Let’s say I am a National Sales Manager managing a fairly good sized nationwide sales force of independent agents and direct sales employees. These sales people are of widely varying experience and knowledge with our products and sales processes. While many of the newer sales people are motivated and aggressive, they just don’t have the [...]

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CRM Synchronicity

“I am interested in purchasing a new CRM system for my sales staff. Do we need off-line capability?” To answer this question you might ask yourself:  How often should my sales people be in front of customers?  How much of their activities should they document? If your answers are:  “as often as possible” and “everything [...]

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Microsoft CRM Buying Checklist

Crestwood has been implementing Microsoft CRM since its first release almost 7 years ago.  We are committed to learning about your industry and studying your specific business practices before clicking into the customization screens.  A lot of times we find during our discovery sessions that just talking about the best practices we have uncovered opens [...]

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