Everyone knows that CRM software is crucial to all businesses large and small. Some companies have had multiple systems and iterations, and these transitions can create frustration and anxiety in organizations. There is a learning curve with any project of this kind, but the end results should improve productivity and competitiveness. In our work over [...]
continue reading...Posts Tagged ‘Alabama’
Microsoft’s Dedication to Partners an Essential Part of Dynamics CRM 2011 Success
It is important that our customers know and understand the level of support Microsoft is providing to the Dynamics CRM partner community.
continue reading...Are You Ready for the Technical Requirements of Microsoft Dynamics CRM 2011
Along with many new features, CRM 2011 brings some new requirements for its underlying server and database environment.
continue reading...City of Birmingham, Alabama Selects Microsoft Dymanics CRM for 311 Call Center
To better serve its roughly 230,000 residents, the City of Birmingham, Alabama established a 311 nonemergency call center in 2005. The 311 call center routes service requests to more than 20 different city divisions that take care of everything from trash removal and street repair to nonemergency police calls and environmental code inspections. The call [...]
continue reading...Microsoft Dynamics CRM: Inventory and Training Management with Integrated Handheld Scanners
Our state department of education has an innovative program which involves sending hands-on math and science training kits to schools. These math and science kits are refurbished and distributed from 12 warehouses across the state. Along with tracking the individual materials inside the kits, as well as the locations of the kits, they were required [...]
continue reading...Integrating Microsoft Dynamics CRM With Microsoft Virtual Earth
One of the best features of Microsoft Dynamics CRM is the ability to display external web pages in CRM via Inline Frames. This capability allows you to grab almost anything with a web address and make it part of your MS CRM application. Even better, it is possible to take characteristics from the current [...]
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