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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

 

Companies spend a majority of their budget attempting to acquire new business and customers, yet sometimes tend to neglect their main source of revenue – their current customers! Keeping current customers happy turns them into loyal customers, which means repeat business and more referrals for you. Here are 3 ways that Microsoft Dynamics CRM can […]

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We have seen CRM come a long way since its initial inception. Every step of the way has brought us one step closer to having the "perfect" customer relationship management system. Now in the cloud, the possibilities of CRM are endless. Where would you like to see CRM go next? For more information, contact Logan […]

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As Microsoft prepares to release Microsoft Dynamics CRM 2016, you might be wondering if you will need to upgrade your existing MSCRM application. Before delving into the pros and cons of upgrading, it's important to know what version of MSCRM you currently have. To find out, log into MSCRM and click on About in the […]

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If yours is an engineering or construction business, you know how important your project management software is to your success. If you are engaged in these businesses and are just now investigating project management software, IPM Global can help. Here are 5 reasons IPM Global Project Management Software will benefit your project based business: Powered […]

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If you are evaluating Microsoft Dynamics CRM, odds are you have also looked at Salesforce. After all, they are two of the best CRM solutions on the market today. Last year we held a very popular session at our 2014 CRM Conference (and did a follow-up webinar) on Microsoft Dynamics CRM vs Salesforce where we […]

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Microsoft Dynamics CRM and FieldOne field service management software have come together. This is big news. And good news. Think of Dynamics CRM and FieldOne as a fork and knife. Both are incredibly useful and functional tools in their own right. Each has some rudimentary ability to do what the other does, though results aren’t […]

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As supply chains become more globalized, software has become more critical to an organization’s success. An increasing number of firms—especially small and medium businesses—are now realizing how investing in SCM software can not only produce a strong return on investment, but can dramatically improve existing processes. In the past, price might have contributed to the […]

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What is great about Dynamics CRM is the potential to customize just about anything within the system to meet an organization’s specific needs. What you need to keep in mind is that this may also cause the people who are assisting in the design of the system to lose sight of the initial reason for […]

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We have upgraded many past users of Goldmine to Microsoft Dynamics CRM. They have enjoyed an instant boost to their productivity, for a very comparable price. Here are 6 reasons to make the switch: Microsoft CRM was designed to integrate with all of Microsoft’s products, and works seamlessly from Outlook or Exchange. Tracking email is […]

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As a consumer, there is nothing more frustrating than poor customer service. In fact, a survey published in the Customer Experience Impact report found that 82% of consumers said that they stopped doing business with a company because of a bad customer service experience. While good customer service starts with training your employees on the fundamentals of excellent […]

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