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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

 

Can I get CRM to run faster? I typically hear this from clients who run older versions of CRM using Internet Explorer. There are many factors that can play into this lag time, but the most likely culprit is the web browser. I know that Internet Explorer has a bad rap for running slow, but […]

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Action main-d’oeuvre, a non-profit organization with their mission to assist in the integration of people with special needs into the workforce, was looking for a more efficient way to manage operations other than through paper documents, Word files and Excel spreadsheets. Their problem was that the information on participants, staff members and partners was not […]

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“Don’t let Privacy Laws prevent you from selling” —Rob Triggs, VP Sales and Marketing CRM Dynamics.   January 28 is Data Privacy Day. The fact that data privacy has its own day is a testament to just how important the subject has become. The online resource Identity Guard has published its list of the top […]

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Dynamics CRM Portals Lead to Improvements in Customer Service and Cost Efficiency We all know that this is the " age of the customer."  So how do you take your Dynamics CRM to the next level and improve your "customer satisfaction?" For Microsoft's Dynamics CRM, it is through Microsoft's "Adxstudio Portals" that offers a personalized […]

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Here at Logan Consulting, a Chicago based Microsoft CRM Partner, we are constantly meeting with clients and prospects who are enjoying some of the most powerful features of Microsoft Dynamics CRM to drive their sales productivity. We think you might enjoy this as well; here are some of our favorite ideas on how to empower […]

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Everyone knows that using a CRM can enhance customer relationships with businesses and help to assemble and run reports that are useful to gauge a variety of metrics. And? If you’ve ever found yourself sidestepping your company’s CRM tool in favor of more traditional (read "antiquated”) reporting and updating methods, you aren’t seeing the total […]

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It’s 2016, what are your business related New Year’s resolutions? One should be to examine your Quote-to-Order process. What is your in-between process? Do you have a solid Quote follow up process?   This week I conducted a webinar on the topic of improving your quote-to-order process, this webinar examines several important topics:   Current Challenges – We […]

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It's easy for software to become outdated, especially in a world where social media and technology innovations are emerging daily. Younger generations are always ready and waiting for the newest development, and with the help of Microsoft CRM 2016, your company will be on their radar too.   For more information on how Microsoft CRM […]

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What I call an Opportunity you call a Lead. What I call ‘upside’ someone else calls ‘working set’. For a sales team to be successful, and for a sales manager to have accurate reports, sales terms need to be clearly defined so everyone is speaking a common language. Let's say I'm a sales leader who […]

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A security company which designs and implements security systems for businesses as well as providing security staffing wanted a CRM system that could make it easier to communicate between its divisions. This business also required a CRM system with which employees could share information and improve project management. This company selected Microsoft Dynamics CRM Online […]

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