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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

 

With features like email marketing, campaign automation, web intelligence, surveys, landing pages, web forms, event management and more, marketers are often eager to implement a marketing automation solution with Microsoft Dynamics 365. However, marketing departments can sometimes face a sizable obstacle in the purchase of marketing automation technology – their company’s executive team. According to Capterra, CEOs and […]

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As we resume our Dynamics 365 Deep Dive journey, we focus on Insights. The motto in real estate is “location, location, location.” Let’s see how Microsoft, one of the leaders in applying artificial and machine learning intelligence to their Sales, Marketing, and Service applications, makes a case for “Insights, Insights, Insights” being their new catchphrase. […]

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Email is the primary and preferred way to communicate for many people. Whether it is your internal team members, your "customers", or industry partners, most people communicated via email. The messages you exchanged often contain valuable information that you want to record in your CRM/xRM system. Fortunately, there are multiple options for tracking emails messages in your […]

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  Many companies don’t appreciate the value of a CRM system until they understand its pivotal role in closing more sales. CRM’s virtues are not always apparent unless one is intimate with the ins and outs of how business gets done in the organization. The most fundamental requirement for growing a business is having sound […]

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Jumeriah is a luxury hotel company with 23 global hotels throughout Europe, the Middle East and Far East.  With business customers from all over the world, Jumeriah depends on Microsoft Dynamics 365 for customer-centric marketing that boosts customer engagement and global revenue. Jumeriah’s customers are diverse and unique, so generic mass emails to them often […]

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Don’t you find it ironic that the one piece of information you really need is often the one that is the hardest to come across? If you’ve been investigating CRM (Customer Relationship Management) software, you’ve been able to compare features, platforms and applications, but the one thing you are still wondering about is cost. Will […]

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Goals.  We all have them.  Whether officially defined or not, there is something we are striving to achieve.  The problem is that we often just don’t have time to spend on the activities that can lead us to achieve those goals.  In my decade of working with tribal governments and tribal enterprises, I hear story […]

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A requirement to integrate customer relationship management (CRM) and enterprise resource planning (ERP) systems is common here at BKD, and the conversation rarely starts with technology. The reasons vary, but most often the end goals are to break down silos of data, enable collaboration, automate workflows and unify the business from end to end. Integrating […]

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Relationship building with current and new clientele is one of the fundamental stepping stones in creating a successful business. Salespeople have been at the forefront of this task in the past, but as the competition continues to rise it is key your industry is on top of these important relationships. There is no real method […]

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Have you noticed the trend toward simplicity? Everyone is busy and employees may wear many hats. There are an abundance of tools that are supposed to make our work day easier, but sometimes the tools themselves can complicate our lives. You just need something to get the job done. So you can move on. In […]

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