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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

 

This blog includes multiple great posts on the differences between Microsoft Dynamics CRM and competitors in the market place, such as Salesforce.com, Oracle On-Demand, etc.  At the end of the day, one of the biggest advantages of Microsoft Dynamics CRM is the Microsoft platform that the solution is developed on.  This allows organizations to take […]

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We all need to invest in different ways of identifying our best customers and making sure we are keeping up with their needs.   Microsoft Dynamics CRM is able to provide you with the tools to do just that. Ask yourself these questions: What has changed for your customers?  Find out which customers have requirements that are […]

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In the first installment we discussed why it is so important for your CRM system not only to be integrated with Outlook but to be WELL integrated with Outlook.  We also learned that I use both the Dynamics CRM client and the Salesforce.com client on a daily basis which puts me in a fairly unique position […]

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Customer Relationship Management, or “CRM” as most people know it, is that dirty little acronym that loosely brands a wide array of software packages under the same, very large umbrella - just look at all the products profiled in CRM Magazine!!  The watered down “CRM” category is comfortably applied to a wide range of business […]

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Membership organizations have the opportunity and responsibility to keep the lines of communication  with their members open through good times and bad.  The way you communicate with your members during a crisis – whether a snowstorm or an earthquake – can build stronger connections or leave your members feeling left out in the cold.  Can you […]

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Many business professionals today have found that working outside of the traditional office is a requirement for the job.  This can be for those workers lucky enough to be able to work from home as well as the seasoned road warrior who spends several days a week or month away from home base visiting clients.  […]

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Due to InterDyn – Remington Consulting having a vertical focus in the health industry, we have had the opportunity to configure Microsoft Dynamics CRM into a true xRM environment for organizations in this industry.  One such implementation was for a customer that originally started out on the Microsoft Dynamics CRM Online Trial Version, and later […]

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Salespeople Buy-in – The Key to a Successful Microsoft Dynamics CRM Implementation

 

By Earl Hunt, The Resource Group When implementing Microsoft Dynamics CRM in your organization, the real key to a successful implementation is the commitment to use the system from your Salespeople.  As it turns out, this is often the most difficult group to persuade.  Salespeople are independent by nature, and resist anything they view as […]

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One of the greatest, although seldom discussed, differences between Microsoft Dynamics CRM and SalesForce.com is the platform that each is developed on. Find out the benefits and drawback from each of these platforms and how they should factor into your CRM solution decision making.

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