CRM Software Logo

Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

 

Let’s face it; this social media fad isn’t going out of style any time soon and has actually increased in usage during the past 12 months. According to the Top Eight Customer Management Trends for 2010, three in four adults use social media to connect with each other compared to only 56% in 2007. It […]

continue reading...

 

In the first installment we discussed why it is so important for your CRM system not only to be integrated with Outlook but to be WELL integrated with Outlook.  We also learned that I use both the Microsoft Dynamics CRM client and the Salesforce.com client on a daily basis which puts me in a fairly unique […]

continue reading...

How To import Customer IDs From GP Into CRM Via Scribe

 

I have found a great way to get the GP Customer ID to CRM via Scribe. Recently I had a client that needed to import the GP Customer ID into CRM. The customer ID would then be placed in a custom field in the CRM Account entity form called Account Number. Using the Scribe Workbench, […]

continue reading...

 

Here’s a question sent to the Concentrix email inbox recently: “Is the CRM functionality in Microsoft Dynamics NAV the same as in Microsoft Dynamics CRM?” The answer is......

continue reading...

 

Evaluation based on completeness of vision and ability to execute. Microsoft Corp. announced that Microsoft Dynamics CRM has been positioned in the Leaders quadrant of the 2010 Magic Quadrant for CRM Customer Service Contact Centers. In this research report, Gartner Inc. looks primarily at the first layer: CRM business applications for customer service interactions. I […]

continue reading...

 

Ever doubt your emails that you are sending in Dynamics CRM?  Well, Management Technology Consulting – a Microsoft CRM ISV partner – has created a low-cost, high quality Spell Checker for Microsoft Dynamics CRM 4.0.  For a small fee per user, you can assure your sales and marketing professionals are portraying a professional image by […]

continue reading...

 

Customer Relationship Management (CRM) has typically been viewed as a technology and not as a tool for greater opportunity.  As such, much of the focus of business is on the evaluation, acquisition, implementation, cost, and management of a CRM system - instead of how to use CRM as a key tool for the mining of […]

continue reading...

 

We’ve been implementing contact management systems (when you could buy a single copy of ACT at Lechmere and before the internet “caught on”) through the evolution of sales force automation (SFA) and ultimately CRM systems for business of all kinds.  Needless to say we’ve witnessed a lot of change in the CRM software marketplace and […]

continue reading...

 

By Joel Hatin, Altico Advisors Let me guess…  Your business is focusing on sales in 2010!  Revenues need to be increased so that other strategic company objectives can get funded.  The last thing you think you need to do is implement a Customer Relationship Management (CRM) solution.  That might involve an added expense you weren’t […]

continue reading...

 

A majority of the top eight customer management trends for 2010 emphasized customer service as the number one priority. This article, written by William Band, states that there are a rising number of inquiries from clients about how to improve their customer service capabilities.  According to the article, the higher the customer experience, regardless of the industry, the […]

continue reading...
Page 330 of 345« First...102030...328329330331332...340...Last »
 

 
 
Show Buttons
Hide Buttons