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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

 

Choosing and implementing Customer Relationship Management (CRM) solutions can be a resounding success or an unmitigated disaster.  Big businesses can ‘afford’ the shock of failure.  Small and medium businesses can’t. To achieve success in selecting and implementing CRM in your small and medium business, pay attention to overcoming the following: 1.     You’re Not Sure What […]

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Through the years I’ve come to appreciate the tremendous impact CRM technology can have on sales operations, but most importantly on the organization as a whole.  No matter what your business or industry - you are selling the value your organization brings to the markets you serve.  How effectively you do this will directly impact your bottom line.  […]

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Positioned For Growth – Microsoft Dynamics CRM Helps Take Algos To The Next Level

 

As a contract research organization, Algos needed a better way to access and optimize projects and customer information, manage project lifecycles, and gain greater operational visibility to make important business decisions.  PowerObjects implemented a hosted Microsoft Dynamics CRM solution for Algos across the entire organization including management, operations, sales, and marketing. Click here to learn […]

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Convergence (April 24-27th in Atlanta) is the premier Microsoft Dynamics event that brings customers, partners, team members and industry experts together. So what does it have to offer someone like you, just looking at Microsoft Dynamics CRM? To be honest, A LOT!

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The use of CRM in the education sector is fast becoming best practice. As well as helping colleges, universities, and other educational organisations nurture relationships with students, CRM is also helping towards a wide range of other activities.

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The Microsoft Dynamics CRM 4.0 Marketing module has many amazing and easy to use features for list and campaign management.  From broad canned spam controlled email blasts to highly targeted campaigns for key customers and prospect, Dynamics CRM offers the capability of setting up tailored contact lists for you to systematically build your pipeline. Rimrock […]

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Do Sales and Marketing work as a team in your organization?  Does Sales blame Marketing for not reaching their goals?  Do you constantly hear Marketing isn’t bringing in enough qualified leads?  As Marketing Manager at InterDyn Artis I have heard it all. Well, I guess I have to admit that I have grumbled a time […]

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  With CRM 5.0 around the corner I wanted to talk briefly about some of the upcoming features that we know about so far.  These are definitely things to get excited about, both for the end user experience, as well as for administrators. Lets jump right in: Enhanced Navigation for End Users Ribbon UI and new […]

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Time is money! This old axiom is well known in the business world and has always remained a core truth. Every time one of your customer service representatives picks up the phone and says, “How may I help you”, money is spent. It may be the 10 minutes on the phone collecting and documenting the issue(s) or answering simple questions or even documenting the answers for future use. The net result is that every time the phone rings your company spends money.

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It is not unusual for Microsoft CRM Marketing & Sales users to become disappointed with the external lists that they receive to conduct Marketing and Sales campaigns. Poor and/or incomplete data oftentimes leads to poor user adoption.  Missing contact names, missing and/or inaccurate e-Mail addresses, revenues, etc. all add up to additional time, effort, and […]

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