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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

 

Life is full of challenges. Fortunately, life is also now full of technologies that can often help us overcome those challenges and make our lives a little easier. Campaign automation, also known as nurture marketing or drip marketing, is one such technology – and with ClickDimensions, it’s a technology that is natively embedded inside Dynamics […]

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ClickDimensions is the leading marketing automation tool for Dynamics 365. The solution is resident in Dynamics 365 allowing marketers to perform marketing tasks without leaving Dynamics 365. ClickDimensions offers a multitude of marketing tools including email marketing and recipient tracking, web site visitor tracking, web form integration, nurture campaigns and more. One area that ClickDimensions […]

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The Digital Economy Demands Customer Self-Service Portals Are you finding yourself hiring more sales associates to meet volume demand, sorting through scattered records of frequently asked questions and service requests, and pulling at strings trying to facilitate customer engagement? Well stop. Today’s customers expect service at their fingertips. In fact, 90% of customers in the US […]

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The big concept buzzword, Digital Transformation, is making its way around the business world. But what does it mean for your business? The most common aspect of digital transformation is change. As business processes are changed from paper based to digital, new possibilities arise. Businesses are using technology in ways never before imagined and they […]

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Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM) is a cloud ERP/CRM system run on Microsoft Azure that includes Sales, Customer Service, Field Service, Marketing, Project Service Automation, Operations and Financials. So, how much will all this cost to own and operate? The CRM Software Blog has put together a Quick Quote Wizard to calculate an […]

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The issues build into the out-of-box (OOB) CRM integration with SharePoint, are described in the post “Dynamics CRM integration with SharePoint- Can we do better" In this post I will describe how Dynamics SharePoint Organizer (SPO) offers better integration between SharePoint and CRM. Dynamics SPO trial version, can be downloaded here. Dynamics SPO has two […]

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MS Dynamics 365 for Sales vs Salesforce | Learn more about Dynamics 365 for Sales features No doubt, CRM plays a significant role in today's business world – it provides useful insights, improves customer service and automates everyday tasks. But what about one of the fastest developing industries in the world – the IT industry? How can […]

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Our client, let’s call it ACME Inc., wanted to upgrade Microsoft Dynamics CRM 2011 to Microsoft Dynamics 365 and SharePoint 2010 to SharePoint 2016. What is the first step? Crowe’s implementation methodology always starts with an analysis phase, especially when it comes to CRM version upgrades. With CRM version upgrades our analysis phase comes in the […]

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If your employees' productivity has dropped off, you need to fix the situation immediately because these problems typically don't resolve themselves. A CRM solution like Microsoft Dynamics 365 for Sales can help this issue. Microsoft Dynamics 365 for Sales, Marketing and Customer Service is a robust CRM (customer relationship management) tool that can solve a […]

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