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A panel of Microsoft Dynamics CRM/Dynamics 365 experts provide reviews and opinions to aid professionals with the CRM selection process.

 
 

 

 Editable Grids are probably the single most exciting feature of Microsoft Dynamics 365. To longtime users like us, the ability to edit information on the fly without having to open each line will increase productivity. This list of keyboard shortcuts designed to make your users even more efficient came from the Microsoft Dynamics 365 Customer Center Guide. […]

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Action main-d’œuvre, un organisme à but non lucratif ayant pour mission d’aider les personnes à besoins particuliers à intégrer le marché du travail, cherchait une façon plus efficace de gérer ses opérations que l’utilisation de documents papiers, de documents Word et de tableurs Excel. L’information portant sur les participants, les membres du personnel et les […]

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I can’t give you a specific name. That could land me in a lot of trouble. So let’s just call it a “typical enterprise competitor”. How does the price of Microsoft Dynamics 365 (formerly Dynamics CRM) compare to the price of this “typical enterprise competitor”? Microsoft knew that you would ask this question. At a […]

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Dynamics CRM now allows you to create and persist Document Templates using Microsoft Word. We were intrigued by this functionality and began to explore it immediately, but discovered one shortcoming. The user interface in CRM forces you to select a single starting entity and only entities that have a direct relationship for the data. But […]

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Wow! What an amazing year of change and growth in the world of Microsoft Dynamics and CRM. Here is our pick of the most significant events in 2016 from our view in the UK. CRM 2016 Back in January, early adopters were deploying Microsoft Dynamics 2016. Some of the notable updates in this latest version included: New mobile […]

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What is Microsoft Dynamics 365 CRM? Microsoft Dynamics 365 is a CRM (customer relationship management) tool that successful companies use to manage and analyze customer interactions and data. CRM is the fastest growing segment of business software today. The goal of a CRM is to improve business relationships with customers, help business to improve customer service, and drive sales. To read […]

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When a company implements a CRM system such as Dynamics CRM, the first users are usually the sales team. This is logical as historically, CRM systems have focused on helping salespeople to track their leads and opportunities, and give sales managers better insight into the performance of the sales team. But with more modern CRM […]

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  As a Microsoft Dynamics Partner, which events will you attend next year? There are events that you can attend with your customers and others that are just for you. The key is determining what makes each event unique, and how this aligns with your goals. Since 2010, eXtremeCRM has been the only event exclusively […]

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Microsoft Dynamics 365 boasts an assortment of features and benefits for Project Service Automation. Once the software is implemented, you will notice great improvement in productivity, which leads to enhancements in both customer satisfaction and overall profitability. There are three primary benefits gained when using Microsoft Dynamics 365 for Project Service Automation, which are the: […]

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This holiday season, we have a lot to be thankful for. Here’s a list of the top 5 things we’re thankful for in Microsoft Dynamics 365.   1. Editable Grids Since the beginning of Microsoft Dynamics CRM, customers have been clamoring for the editable grid. We’re always looking for ways to make the system easier […]

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