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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

 

The CRM Software Blog provided a wealth of Microsoft Dynamics CRM in 2016. See which posts were the most popular this year and congratulations to our top authors: Microsoft Dynamics CRM: SubGrid Control Functions by Beringer Associates Microsoft Dynamics CRM 2016 – Voice of the Customer Surveys by Beringer Associates   Free Download of CRM 2016 […]

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Why should CRM pricing be a mystery? Unfortunately, the answer is that, for whatever reason, it’s really hard to find CRM (Customer Relationship Management) pricing on the Internet. Vendors and providers for some reason hesitate to put their pricing on the Web. But wait! There is a solution to every problem and in this case, […]

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Microsoft Dynamics 365, Microsoft's newest and best solution, has been released. Naturally, you'll have many questions about what it is, how it is an improvement on Dynamics CRM or Dynamics AX, and how much it will cost. This blog kicks off a deep-dive series where we discuss the benefits and dig down into some very […]

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The Microsoft Dynamics 365 CRM components addresses many of the customer service issues that have a major impact on businesses. While most transactions might go smoothly,  customers who have issues trying to resolve concerns or acquire additional information from businesses can be left with a negative impression. That sort of deficiency leads to long-term problems with […]

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 Editable Grids are probably the single most exciting feature of Microsoft Dynamics 365. To longtime users like us, the ability to edit information on the fly without having to open each line will increase productivity. This list of keyboard shortcuts designed to make your users even more efficient came from the Microsoft Dynamics 365 Customer Center Guide. […]

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Action main-d’œuvre, un organisme à but non lucratif ayant pour mission d’aider les personnes à besoins particuliers à intégrer le marché du travail, cherchait une façon plus efficace de gérer ses opérations que l’utilisation de documents papiers, de documents Word et de tableurs Excel. L’information portant sur les participants, les membres du personnel et les […]

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I can’t give you a specific name. That could land me in a lot of trouble. So let’s just call it a “typical enterprise competitor”. How does the price of Microsoft Dynamics 365 (formerly Dynamics CRM) compare to the price of this “typical enterprise competitor”? Microsoft knew that you would ask this question. At a […]

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Dynamics CRM now allows you to create and persist Document Templates using Microsoft Word. We were intrigued by this functionality and began to explore it immediately, but discovered one shortcoming. The user interface in CRM forces you to select a single starting entity and only entities that have a direct relationship for the data. But […]

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Wow! What an amazing year of change and growth in the world of Microsoft Dynamics and CRM. Here is our pick of the most significant events in 2016 from our view in the UK. CRM 2016 Back in January, early adopters were deploying Microsoft Dynamics 2016. Some of the notable updates in this latest version included: New mobile […]

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What is Microsoft Dynamics 365 CRM? Microsoft Dynamics 365 is a CRM (customer relationship management) tool that successful companies use to manage and analyze customer interactions and data. CRM is the fastest growing segment of business software today. The goal of a CRM is to improve business relationships with customers, help business to improve customer service, and drive sales. To read […]

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