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OTT, Inc. (formerly known as Olsen Thielen Technologies, Inc.) is an award-winning Microsoft Gold Certified Partner delivering business management and Customer Relationship Management (CRM) solutions and services to small and mid-market businesses based throughout the Upper Midwest. Our primary product offerings include Microsoft Dynamics GP, Microsoft Dynamics CRM, Microsoft SharePoint, Citrix, VMWare, Microsoft SQL, and Microsoft BPOS. Our service offerings include Business Intelligence, Disaster Recovery Planning, Business Process Analysis, Custom Development, System Integrations, Technology Assessments, Managed Services, Virtualization, Training, and Technical Support.

The Microsoft Dynamics CRM consulting team at OTT, Inc. has extensive experience in deploying, customizing, and using Microsoft Dynamics CRM. Our CRM consulting team also boasts multiple certifications including Microsoft CRM, Microsoft Business Management Solutions Specialist, and Scribe. OTT, Inc.’s CRM consulting team has customized CRM to improve business processes for a variety of industries including nonprofits, financial services, manufacturing, and professional services. Additionally, our CRM consulting team has fully embraced the methodology of xRM, which utilizes the CRM platform, but customizes the system to track data relevant to the organization, which may enhance, or replace entirely, CRM’s traditional sales/service/marketing functionality. OTT, Inc.’s CRM consulting team has experience in creating xRM platforms to achieve a variety of organizations’ goals such as donor management, guest service management, subscriber management, and property management.

Contact the OTT, Inc. CRM team today to learn more about how Microsoft Dynamics CRM can help your organization in meeting and exceeding their goals for data tracking of any kind.