Associations of all sizes are struggling to find new revenue streams and better connect with their members. In fact, many associations are looking beyond the traditional AMS (Association Membership Management) systems for sales, marketing, and service management and in favor of a “CRM for Associations” solution to centralize their marketing, lead, opportunity, and service management [...]
continue reading...Archive for the ‘xRm’ Category
5 Hours of Microsoft Dynamics CRM Training and Information
Is your organization currently using or evaluating Microsoft Dynamics CRM? If so, you won’t want to miss 5 hours of Microsoft Dynamics CRM training and information that will be presented at OTT, Inc.’s 2011 Summit, on Monday, November 14, 2011! OTT, Inc.’s annual Summit delivers a unique educational experience for Microsoft Dynamics CRM clients and [...]
continue reading...How Microsoft Dynamics CRM Helps Alabama Schools Succeed
The Alabama state department of education created an initiative called the Alabama Math, Science, and Technology Initiative (or AMSTI) to help improve math and science teaching in the state. What many may not know is that Microsoft Dynamics CRM has played a role in helping AMSTI achieve greater efficiency and overall success. The state sends [...]
continue reading...3 Ways AbleBridge Helped Customers Realize the Benefits of Microsoft Dynamics CRM 2011
It doesn’t seem possible to me that summer is officially over; after all in New England we’re lucky if we get 9 weeks of summer weather before we start thinking about Red Sox playoff hopes, fall foliage and the inevitable 16 weeks of winter!! But now that summer is in the rear view mirror I [...]
continue reading...Using Microsoft Dynamics CRM for Project Management
One of the best features of Microsoft Dynamics CRM 2011 is its ability to fulfill functions that were not designed out of the box, a concept known in the CRM community as “xRM”. One such potential function is project management. Maintaining some project-level information in CRM can be incredibly valuable, especially if you are already [...]
continue reading...When One More Spreadsheet is One Too Many: Connecting Fragmented Departments with Microsoft Dynamics CRM
We recently completed a Microsoft Dynamics® CRM 2011 XRM project with a supplemental educational services (SES) provider who helps students do better in school through online tutoring. They currently serve over 9,000 students and are approved in 33 states. In order to get approved in each district and extend their reach helping students, they need [...]
continue reading...Business Intelligence for CRM, xRM and More
No longer do you need to spend 6 digits for a Business Intelligence solution that can report, analyze, and graphically represent your CRM data live and from a data warehouse. For many businesses there are more than one business system and related databases that require consolidated reporting, analysis, and graphical representation. No longer do you [...]
continue reading...14 Benefits of Microsoft Dynamics CRM – Straight ‘Out of the Box’
Compared with most other CRM products, Microsoft Dynamics CRM is a powerful and highly flexible CRM solution. Qualified Microsoft Dynamics CRM Business Partners are able to configure the product to meet a wide variety of different industry and business processes, no matter how complex these processes or requirements may be. With all this functionality, flexibility, [...]
continue reading...What Microsoft CRM’s Position in Magic Quadrant Means for Project Managers
Last month Microsoft Corp. announced that Microsoft Dynamics CRM has been placed in the Leaders quadrant of the Gartner Inc. 2011 Magic Quadrant for CRM Customer Service Contact Centers. By looking at and assessing CRM software, the Magic Quadrant is a research report that places the software into certain categories according to how well suited [...]
continue reading...5 Ways Microsoft Dynamics CRM and ERP Integration is Helping Project Managers
One of the brilliant things about the Microsoft Dynamics suite is the ability of each individual product to integrate with the others and pass critical data between the two without the need for duplication. In particular, integration between Microsoft Dynamics CRM and the ERP products in the suite has really helped to change the way [...]
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