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Archive for the ‘Hosted CRM’ Category

What Happens if You Want to Switch Cloud Providers?

You made the transition to the cloud and everything is going great. But what if your service provider unexpectedly goes out of business or is not as trustworthy as you once thought?  How can you move your cloud to another provider? First things first. You need to get your data from your current provider. Sometimes [...]

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Need a Lift Getting Your Organization to the Cloud? Consider a CRM Online Starter Package

Are you a small business owner who needs sales force automation but are not sure how to get started? Maybe you experimented with the Dynamics CRM Online Free Trial, but realized you need some help understanding the basics of CRM and applying them to your organization’s needs? Well now you have affordable packages available to [...]

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Microsoft’s Aggressive Cloud CRM Strategy Pays Off for Adopters

Unlike other cloud solutions vendors, Microsoft has taken a broad approach to their cloud development, focusing on a strategy that reflects real business needs by including infrastructure, platform, and application layers.  Because of this, Microsoft’s cloud CRM solution, Dynamics CRM Online, extends beyond itself to seamlessly interoperate with Outlook, Office, SharePoint and Lync, as well [...]

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xRM: Your Guidebook to Finding the Right CRM Solution

Figuring out whether to purchase or build from scratch an enterprise business application is a decision that many companies have faced. Thankfully, that decision has been made easier with the introduction of the Microsoft xRM application platform. With the xRm application platform, your company will now get to enjoy the best of both options.    [...]

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Dynamics CRM: Bringing the Cloud to You

In order for the mass transition to cloud computing to occur, it’s imperative that CIO’s get comfortable with the security surrounding this new form of IT. After learning about the security safeguards in place, CIO’s won’t be as apprehensive when starting the transition from the traditional client/server model to the cloud. All you need to [...]

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CRM Software – Complaint Tracking and Creating Excellent Customer Service

Many successful businesses are changing the way they approach customer service. Using technology such as a customer relationship management solution, they are able to keep track of every contact point with their clients making this information available to the entire organisation. Going beyond the traditional use of Microsoft CRM software for sales and marketing, many companies [...]

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For SFA –Dynamics CRM is a Leader and Visionary

According to Gartner researchers, more and more organizations are evaluating sales force automation (SFA) software solutions not only for opportunity management, but also for sales effectiveness and sales performance improvement.  In light of this shift, Gartner has placed Microsoft Dynamics CRM in their “Leaders” quadrant and Microsoft Dynamics CRM Online in their “Visionaries” sector of [...]

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Microsoft Plans to Add Dynamics CRM Online to Office 365

On June 28, Microsoft officially released Office 365. On the heels of the release, Microsoft also announced that Dynamics CRM Online will be added to the Office 365 offering in the second half of 2011. While the details on licensing and pricing are scarce, the benefits are clear. Before I get into the details, let [...]

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The Future in the Energy Industry is Looking Brighter with CRM 2011

Microsoft Dynamics CRM 2011 is a great product right out of the box.  Many companies are able to become more efficient using MS Dynamics CRM without doing any customization while other companies work with a Microsoft Dynamics CRM Gold Partner to customize the software to meet their specific needs.  For companies looking for consulting help, [...]

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CRM Software – Real Time Access and Decision Making for Marketing, Sales, and Customer Service

A flexible CRM software solution will help you track valuable information about your customers.  Having real time access to detailed reporting and dashboards will allow you to optimise many of your business processes. Whether you are a decision maker for marketing, sales, or customer service, having the right information at the right time will help [...]

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