We recently had a Dynamics CRM client with a mature CRM 4.0 deployment move to a brand new start up. They needed to transition their entire on-premise CRM 4.0 setup over to Dynamics CRM 2011 online (complete with new reporting servers, new Active Directory (Office 365), etc.) They decided upon a re-implementation, based on what’s [...]
continue reading...Archive for the ‘Dynamics CRM Success Stories’ Category
Microsoft Dynamics CRM Upgrade, or Re-Implementation?
May 15, 2013 · Madrona Solutions Group · No Comments
Tags: Business Intelligence, CRM, CRM 2011, CRM and Business Intelligence, CRM Costs, CRM for sales, CRM implemenation tips, CRM implementation Seattle, CRM Implementation Success, CRM Marketing, CRM re-implementation, CRM ROI, CRM Software, CRM Upgrade, Customer relationship management, Dynamics CRM, Dynamics CRM Implementation Tips, Dynamics Partener CRM Seattle, Implementing a CRM Strategy, Implementing CRM, implementing CRM Seattle, microsoft dynamics crm business intelligence, Microsoft Dynamics CRM Partner Washington, Microsoft dynamics CRM upgrade, Pricing CRM
Posted in About Microsoft Dynamics CRM, Choosing a Microsoft Partner, Compare CRM Packages, Cost of CRM Software, CRM 2011, CRM Dynamics Upgrades, CRM Online, CRM Software Implementation Tips, CRM Software Information, CRM Software Research, Dynamics CRM Success Stories, Microsoft Dynamics CRM Training |
The Impact of Local Government Using Microsoft Dynamics CRM as Citizen Relationship Management
April 8, 2013 · CRM Software Blog Editors · No Comments
Several years ago, the State of Illinois decided to release 2000 prison inmates. Within 24 hours a bunch of them proceeded to “rape and pillage” the city. The local government needed a scapegoat, a bunch of lawyers were brought in and where did they decide to place the blame? The computer systems! They were using an old IDMS database built in the 1980s. The verdict was that the decision makers simply did not have enough data on the inmates, so they chose the wrong ones to release.
continue reading...Tags: citizen relationship management, crm software blog, Dynamics CRM, Herbert Quinden, State of Illinois Department of Corrections
Posted in Compare CRM Packages, Convergence 2013, CRM Software Research, Dynamics CRM for Vertical Industries, Dynamics CRM Success Stories, Social CRM |
Microsoft Dynamics CRM Top Three Discoveries from Convergence
April 5, 2013 · Ken Jacobsen, The TM Group · No Comments
The three most interesting things I saw at Microsoft’s Convergence Conference related to Microsoft Dynamics CRM were Bing Maps for Enterprise Integration, Netbreeze’s social CRM, and MarketingPilot. Netbreeze and MarketingPilot were both acquired by Microsoft. One of the things that we have been asked for frequently by prospective Microsoft Dynamics CRM clients is the ability [...]
continue reading...Tags: CRM, CRM 2011, Dynamics CRM, Michigan Microsoft Dynamics CRM Partner, Microsoft CRM, Microsoft Dynamics CRM, Microsoft Dynamics CRM Michigan Partner, Midwest Microsoft Dynamics Partner
Posted in About Microsoft Dynamics CRM, Convergence 2013, CRM 2011, CRM Dynamics Upgrades, CRM Online, CRM Software Information, Dynamics CRM Success Stories |
How Many Companies Use Microsoft Dynamics CRM?
March 28, 2013 · Anya Ciecierski, CAL Business Solutions, Inc. · No Comments
A question that many people ask when evaluating Microsoft Dynamics CRM is, “How many companies are using Microsoft Dynamics?” Here is the official count from Convergence 2013. Microsoft Dynamics® CRM 39,000 companies with 3 million users Microsoft Dynamics GP has seen 30% year over year growth. Microsoft Dynamics CRM was released in 2002. Much later [...]
continue reading...Tags: CRM, Microsoft Dynamics CRM
Posted in About Microsoft Dynamics CRM, Convergence 2013, CRM Software Information, Dynamics CRM for Vertical Industries, Dynamics CRM Success Stories |
Oklahoma City Thunder Reaches The Hearts of Basketball Fans Using Microsoft Dynamics CRM
March 26, 2013 · CRM Software Blog Editors · No Comments
What makes client relationship management special for The Oklahoma City Thunder pro basketball team? During an interview at Convergence 2013 Scott Loft, VP Ticket Sales, Retention, and Database Operations for The Oklahoma City Thunder said: “We don’t treat our fans like a seat number… We want to create genuine meaningful relationships. We want our fans [...]
continue reading...Tags: client retention, crm software blog, Dynamics CRM, oklahoma city thunder
Posted in Convergence 2013, Dynamics CRM for Customer Service, Dynamics CRM for Marketing, Dynamics CRM for Sales, Dynamics CRM for Social Networking, Dynamics CRM Success Stories |
Lean Techniques for Defining CRM Goals
March 5, 2013 · Catapult ERP Blog · No Comments
What business challenge will your investment in CRM address? Is there a specific business pain which is impacting your bottom line? Is there a specific business opportunity you want to pursue? Start with no more than ONE or TWO! Too often we meet customers who fail to realize benefits because they bite off more than [...]
continue reading...Tags: Catapult, Dynamics, Implementation, Lean, Value-stream
Posted in About Microsoft Dynamics CRM, Cost of CRM Software, CRM Dynamics Upgrades, CRM Online, CRM Software Information, CRM Software Research, Dynamics CRM for Customer Service, Dynamics CRM for Distribution, Dynamics CRM for Manufacturing, Dynamics CRM for Marketing, Dynamics CRM for Sales, Dynamics CRM Success Stories |
CRM for Residential Construction: Building Competitive Advantage with CRM in the Homebuilding Industry
March 4, 2013 · Madrona Solutions Group · 1 Comment
After several years of challenging market conditions, the residential homebuilding industry seems to have turned a corner and begun to rebound. Firms that have invested in technology to help them drive revenue and margin will be positioned to outperform their competitors as the market returns to health. Implementing an organization-wide CRM platform represents one of [...]
continue reading...Tags: CRM, CRM 2011, CRM for sales, CRM Marketing, CRM Software, Customer relationship management, Dynamics CRM, Dynamics CRM for Construction, Dynamics CRM for Marketing, Dynamics Partener CRM Seattle, Microsoft Dynamics CRM Partner Washington
Posted in About Microsoft Dynamics CRM, Dynamics CRM for Marketing, Dynamics CRM for Sales, Dynamics CRM for Vertical Industries, Dynamics CRM Success Stories, Videos - Dynamics CRM |
Microsoft Dynamics Helps Non-Profits Change Lives
February 25, 2013 · CRM Software Blog Editors · No Comments
Just about any action we take can make the world a different place, but it takes a special level of compassion and commitment to helping others to make it a better place. Many non-profit organizations have the vision to change lives, but they often lack the means to make it happen. Microsoft Dynamics has helped [...]
continue reading...Tags: Microsoft Dynamics for Non-Profits
Posted in About Microsoft Dynamics CRM, Dynamics CRM Success Stories |
Publishing Firm Functions Better Together with Microsoft Dynamics CRM and Microsoft Office 365
February 25, 2013 · Ken Jacobsen, The TM Group · No Comments
A premier mid-Western publisher of media and health books featuring a wide range of educational and medical subjects desired a cloud-based platform to help them keep up with their ever-growing needs related to sales, marketing and document management. Once the company saw a Microsoft Dynamics CRM Online demo and discussed their project goals and objective [...]
continue reading...Tags: CRM 2011, Dynamics CRM, Michigan Microsoft Dynamics CRM Partner, Michigan Microsoft Dynamics Partner, Microsoft Dynamics CRM, Microsoft Dynamics CRM Michigan Partner
Posted in About Microsoft Dynamics CRM, CRM 2011, CRM Online, CRM Software Information, Dynamics CRM for Vertical Industries, Dynamics CRM Success Stories |
CRM Deep Dive Series: A Lean Approach to Creating Value During Implementation
February 25, 2013 · Catapult ERP Blog · No Comments
We’d like to introduce you to a different approach for thinking about Customer Relationship Management (CRM) software implementations in a series of blog posts over the next several weeks. Our company focuses on Microsoft CRM so naturally we’ll keep it mostly in that context but we think the insights apply to solutions from other CRM [...]
continue reading...Tags: CRM, Lean, Microsoft Dynamics CRM, Value
Posted in About Microsoft Dynamics CRM, Cost of CRM Software, CRM Dynamics Upgrades, CRM Online, CRM Software Implementation Tips, CRM Software Research, Dynamics CRM for Customer Service, Dynamics CRM for Distribution, Dynamics CRM for Manufacturing, Dynamics CRM for Marketing, Dynamics CRM for Sales, Dynamics CRM for Social Networking, Dynamics CRM for Supply Chain, Dynamics CRM for Vertical Industries, Dynamics CRM Success Stories, Marketing Automation |
