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International panel of Microsoft Dynamics CRM experts provide reviews, comparisons and opinions to professionals in the CRM software selection process.

 
 

Archive for the ‘Dynamics CRM for Social Networking’ Category

Looking to Have Multiple CRM Instances; Why Not Try Dynamics CRM?

Sometimes you may have separate Dynamics CRM installations or instances to help better run your organization. Different departments use CRM software for different reasons. For example, your marketing and sales departments will use it for your customers, suspects and prospects. In order to manage the payroll side for your sales department, Human Resources may use [...]

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Miami Marlins Chooses Green Beacon Solutions for CRM Upgrade

Marlins will leverage Green Beacon Solutions’ expertise to deliver greater marketing and sales ROI by upgrading to Microsoft Dynamics CRM 2011  Green Beacon Solutions, a leading provider of Microsoft Dynamics® customer relationship management (CRM) and enterprise resource planning (ERP) solutions and business technology consulting and managed services, today announced that they have been selected by [...]

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Don’t Overlook Embedded Bing Maps in Dynamics CRM 2012

One of the many cool new features in the recent update to Microsoft Dynamics CRM 2012 is embedded Bing maps. Address fields are already a part of many of your Customer Relationship Management records, and with Bing maps, you can now easily take advantage of this geo-data for visualization. Of course, it had been possible [...]

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Event Managers: Hit a Home Run with Microsoft Dynamics CRM

One of the most important skills an Event Manager must possess is organization. However, organization alone is not enough in the rapid business environment we all live in. In addition, having the right resources in place can make a world of difference. One such resource is an event management system.  Whether planning a local breakfast event [...]

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Yammer and Microsoft Dynamics CRM 2012

The last news we've heard on the long awaited CRM 2012 upgrade is that its general availability has been pushed to January 2013. One of the features we're very excited about in this newest Dynamics CRM is the native Yammer integration. According to Microsoft, though, you'll have to wait a little longer—it will be ready [...]

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What’s in Store for Microsoft Dynamics CRM Users?

One of the biggest struggles for companies when implementing a CRM solution is defining the sales and/or marketing processes so that everyone is on the same page. Not many companies have a process in place, and implementation of CRM usually makes them take the step to identify and streamline. Microsoft Dynamics® CRM used to focus [...]

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Pre-defined Sales Processes Come to Microsoft Dynamics 2012

Microsoft Dynamics CRM has always bundled in some templates and other workflows. For the update to Dynamics CRM 2012, there are powerful pre-defined workflows for sales processes. Specifically, the Dynamics team has included three workflows for lead, opportunity, and sales management. Of course, you will still be able to customize these built-in workflows, but what [...]

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Will there be a MS Dynamics CRM Windows 8 version?

Buried in the Release Preview Guide for the December Update, there's a table showing all the operating systems that the online version of Dynamics CRM will be compatible with. There's a row devoted to Windows 8, along with all the browsers Dynamics CRM will run on: IE, Chrome, and Firefox. So all of you who [...]

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