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Archive for the ‘Dynamics CRM for Social Networking’ Category

Dynamics CRM. Check. In the Cloud. Check. Save Lots of $$$. Check

Microsoft Dynamics CRM has created a significant buzz throughout the industry.  Organizations of all sizes and from all different industries have seen the benefits it can offer and are now taking advantage of the extensive built-in functionality to address their sales, marketing, membership, and service requirements.  But there is still time for your organization take [...]

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Integrate Your Solutions: Connector for Microsoft Dynamics ERP & Microsoft Dynamics CRM

Having your business software solutions working together helps your employees share and find data thus increasing their productivity.  Well now there is a way to connect Microsoft Dynamics CRM and your Microsoft Dynamics ERP Solution, whether it is Dynamics AX Axapta, Dynamics GP Great Plains, or Dynamics NAV Navision. The connector is a free tool that [...]

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Microsoft CRM Mobile To Be Released Q2 2012

Microsoft Dynamics CRM has increasingly been the solution of choice for companies looking for a flexible and powerful sales, marketing, and customer service tool to grow their businesses. With the look and feel of Microsoft Office and a tight integration to Outlook, Word, and Excel, Microsoft CRM offers end-users an experience they are already familiar [...]

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CRM for Associations: A New Era in Member Engagement and Revenue Generation

Associations of all sizes are struggling to find new revenue streams and better connect with their members. In fact, many associations are looking beyond the traditional AMS (Association Membership Management) systems for sales, marketing, and service management and in favor of a “CRM for Associations” solution to centralize their marketing, lead, opportunity, and service management [...]

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The Challenge of Open Rates in b2b Email Marketing

I recently got into a spirited discussion in LinkedIn about email open rates and what users of various email marketing tools and marketing automation platforms should expect when they engage in b2b email marketing programs.  The net result of the discussion was that “it depends”.  Seeing this as a nice blog topic, I wanted to [...]

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How to Get the Most out of Microsoft Dynamics CRM 2011′s New Social Features (Part 2)

Last month, I wrote a blog entitled, “How to Get the Most out of Microsoft Dynamics CRM 2011′s New Social Features (Part 1).”  As promised, here’s the follow up to that post with even more great tips to help you fully utilize Microsoft Dynamics CRM’s new social features.  If you’re not familiar with Dynamics CRM’s [...]

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Social Collaboration Tool Adoption for Your Business

The Facebook and Twitter generation is demanding more social collaboration for business technology solutions. This just goes to prove that the days are over for archaic CRM solutions, and the days are here for Social CRM. Employees and customers want more social collaboration in the workplace and online. Social CRM makes that possible, but where [...]

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How to Get the Most out of Microsoft Dynamics CRM 2011′s New Social Features (Part 1)

In September, I wrote a blog post entitled, “Sneak Peek: Microsoft Plans Exciting Updates for Dynamics CRM.” In that post, I covered several social media tools that were going to be added to Microsoft Dynamics CRM and now that those updates are live, I thought it was time I dedicated a post to helping our [...]

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Microsoft Dynamics CRM: The Environmentally-Friendly Application

When people think of CRM systems, the first thoughts that usually pop into their minds might revolve around customer relationships, cost savings, or technological capabilities.  However, there is another benefit that is often overlooked, and that involves caring for the environment.  Microsoft Dynamics CRM preserves one of nature’s most precious commodities: trees.  It does so [...]

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