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Archive for the ‘Dynamics CRM for Social Networking’ Category

4 Great Reasons Why You Should Consider Implementing a CRM System NOW!

By Joel Hatin, Altico Advisors Why do CRM now??????   Here are four great reasons why you should consider implementing a CRM system NOW! #1. Extend the breadth and depth of your customer relationships – In other words, grow your customer sales.  If you’re like most businesses today you’re trying to do more with less.  [...]

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Sneak Peek into Microsoft Dynamics CRM 5.0

Microsoft Dynamics® CRM 5.0 development will be formally introduced “within the next twelve months,” according to Craig Unger, general manager of Microsoft Dynamics CRM R&D. But what are they enhancing within this new version of Microsoft Dynamics CRM? Speaking at Convergence 2010 in Atlanta, Unger said “40 customers and 400 partners are using the development [...]

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Microsoft Dynamics CRM as Early Warning System: Improve Customer Service With the Social Networking Power of Dynamics CRM

You’ve heard the stories.  An irate or unsatisfied customer tweets about their experience with a company or product.  The story is re-tweeted and more join in while the target company is oblivious to the conversation.  By the time they react, it usually sounds lame and insincere. Microsoft Dynamics CRM can serve as your early warning [...]

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Track Social Media Marketing with Microsoft Dynamics CRM Accelerator

Let’s face it; this social media fad isn’t going out of style any time soon and has actually increased in usage during the past 12 months. According to the Top Eight Customer Management Trends for 2010, three in four adults use social media to connect with each other compared to only 56% in 2007. It [...]

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Are Microsoft Dynamics CRM And The CRM Features In Microsoft Dynamics NAV The Same Thing?

Here’s a question sent to the Concentrix email inbox recently: “Is the CRM functionality in Microsoft Dynamics NAV the same as in Microsoft Dynamics CRM?” The answer is……

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Effectively Manage Your Social Networking Strategy with the Microsoft Dynamics CRM Social Networking Accelerator

According to a March 2009 study by Nielson, social networks and blogs are now the 4th most popular online activity, ahead of personal email. In addition, time spent on social networking sites is growing 3x faster than the overall internet rate, now accounting for almost 10% of all internet time. While these statistics point out that business [...]

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