Last time, we talked about schools turning to CRM software to manage recruitment, communication, and retention. Similarly, governmental agencies of all sizes are turning to CRM software to increase efficiency and productivity and to save tax dollars. For these users, CRM stands for Citizen Relationship Management. Microsoft Dynamics CRM is already in use at governmental [...]
continue reading...Archive for the ‘Dynamics CRM for Social Networking’ Category
Governmental Agencies as CRM Users: Citizen Relationship Management
April 17, 2013 · MIG & Co. · No Comments
Tags: Dynamics CRM, Dynamics CRM for government, Microsoft CRM, microsoft crm for government, Microsoft Dynamics CRM, microsoft dynamics crm for government
Posted in About Microsoft Dynamics CRM, CRM Software Information, CRM Software Research, Dynamics CRM for Sales, Dynamics CRM for Social Networking, Dynamics CRM for Vertical Industries, Marketing Automation |
Designing a Versatile CRM Solution for Financial Service Firms
April 9, 2013 · John Kolakowski, Green Beacon Solutions · No Comments
The benefits of CRM software for financial service firms extend beyond sales and marketing support. These powerful solutions also help you manage your enterprise more effectively, offering flexible and versatile functionality which helps streamline business practices in addition to managing client and customer relationships. However, in order to maximize this versatility, CRM solutions for financial [...]
continue reading...Tags: CRM for Banking, CRM for Financial Services, CRM for Wealth Management Firms, social CRM
Posted in CRM Software Implementation Tips, CRM Software Information, Dynamics CRM for Customer Service, Dynamics CRM for Marketing, Dynamics CRM for Sales, Dynamics CRM for Social Networking, Dynamics CRM for Vertical Industries, Marketing Automation, Social CRM |
News from Convergence 2013: What Dynamics CRM Users Should Know
March 28, 2013 · Madrona Solutions Group · No Comments
Microsoft presented plenty of Dynamics CRM details, updates, and insights at last week’s Convergence conference, and we wanted to share our thoughts on how this information can be of use to current Dynamics CRM users. MarketingPilot will present Dynamics users with new marketing automation options Microsoft’s acquisition of MarketingPilot brings a broad marketing automation package [...]
continue reading...Tags: ClickDimensions, CRM, CRM 2011, CRM and Business Intelligence, CRM for sales, CRM Marketing, CRM Software, Customer relationship management, Dynamics CRM, Dynamics CRM for Marketing, Dynamics CRM Implementation Tips, Dynamics Partener CRM Seattle, Implementing a CRM Strategy, Implementing CRM, implementing CRM Seattle, MarketingPilot, microsoft dynamics crm business intelligence, Microsoft Dynamics CRM Partner Washington, mobile CRM, yammer
Posted in About Microsoft Dynamics CRM, Dynamics CRM for Manufacturing, Dynamics CRM for Social Networking, Dynamics CRM for Vertical Industries, User - CRM User Posts |
Oklahoma City Thunder Reaches The Hearts of Basketball Fans Using Microsoft Dynamics CRM
March 26, 2013 · CRM Software Blog Editors · No Comments
What makes client relationship management special for The Oklahoma City Thunder pro basketball team? During an interview at Convergence 2013 Scott Loft, VP Ticket Sales, Retention, and Database Operations for The Oklahoma City Thunder said: “We don’t treat our fans like a seat number… We want to create genuine meaningful relationships. We want our fans [...]
continue reading...Tags: client retention, crm software blog, Dynamics CRM, oklahoma city thunder
Posted in Convergence 2013, Dynamics CRM for Customer Service, Dynamics CRM for Marketing, Dynamics CRM for Sales, Dynamics CRM for Social Networking, Dynamics CRM Success Stories |
Microsoft Enables Effective Customer Engagement
March 19, 2013 · Frank Nisenboum, Socius · No Comments
In the opening keynote address of the annual Convergence event, the focus was on uniting with customers – both Microsoft’s commitment to be “in this together” with their customers and the tools they were introducing to help Microsoft Dynamics users connect with their own customers. In a press release that coincided with the keynote, Microsoft [...]
continue reading...Tags: CRM and Social Media, Kansas Microsoft Dynamics CRM, Microsoft Dynamics CRM Ohio Partner, Microsoft Dynamics CRM Partner Kansas, Ohio Microsoft Dynamics CRM
Posted in About Microsoft Dynamics CRM, CRM Software Information, Dynamics CRM for Marketing, Dynamics CRM for Social Networking, Marketing Automation, Social CRM |
5 Ways to Define the CRM Acronym
March 6, 2013 · Jonathan Taub, Rimrock Corporation · No Comments
If you ask a dozen different companies to define customer relationship management (CRM), you will probably get a dozen different answers. Businesses realize they need to keep their customers engaged and satisfied, but how they go about it can involve a variety of different methods. Here are five ways we define CRM using Microsoft Dynamics® [...]
continue reading...Tags: CRM for customer retention, Dynamics CRM for Sales, Microsoft Dynamics CRM, Microsoft Dynamics CRM Partner Ontario
Posted in About Microsoft Dynamics CRM, Dynamics CRM for Marketing, Dynamics CRM for Sales, Dynamics CRM for Social Networking |
Your Customers Are Empowered, Are You?
February 28, 2013 · Frank Nisenboum, Socius · No Comments
Now more than ever, new customers are coming to you knowing a good deal about your organization and capabilities. This knowledge gives them the power to set their own expectations for you and how you will interact with them. The best way to exceed these expectations is to empower yourself and your employees with knowledge [...]
continue reading...Tags: CRM Software Ohio, Microsoft Dynamics CRM Kansas, Microsoft Dynamics CRM Partner Ohio
Posted in CRM Software Information, Dynamics CRM for Sales, Dynamics CRM for Social Networking |
CRM Deep Dive Series: A Lean Approach to Creating Value During Implementation
February 25, 2013 · Catapult ERP Blog · No Comments
We’d like to introduce you to a different approach for thinking about Customer Relationship Management (CRM) software implementations in a series of blog posts over the next several weeks. Our company focuses on Microsoft CRM so naturally we'll keep it mostly in that context but we think the insights apply to solutions from other CRM [...]
continue reading...Tags: CRM, Lean, Microsoft Dynamics CRM, Value
Posted in About Microsoft Dynamics CRM, Cost of CRM Software, CRM Dynamics Upgrades, CRM Online, CRM Software Implementation Tips, CRM Software Research, Dynamics CRM for Customer Service, Dynamics CRM for Distribution, Dynamics CRM for Manufacturing, Dynamics CRM for Marketing, Dynamics CRM for Sales, Dynamics CRM for Social Networking, Dynamics CRM for Supply Chain, Dynamics CRM for Vertical Industries, Dynamics CRM Success Stories, Marketing Automation |
Give Your Sales Team A Boost with Microsoft Dynamics CRM
January 25, 2013 · Jonathan Taub, Rimrock Corporation · No Comments
The beginning of a new year often brings renewed focus on corporate objectives, such as “improve sales”. There are many ways to attack this common objective; however, the right technology can give you a solid lead, figuratively and literally. Boost the productivity of your sales team, as well as increase sales figures with a customer [...]
continue reading...Tags: Canadian Microsoft Dynamics CRM Partner, Dynamics CRM for Sales, Microsoft Dynamics CRM
Posted in About Microsoft Dynamics CRM, CRM Software Research, Dynamics CRM for Sales, Dynamics CRM for Social Networking |
Leveraging CRM Data on Your Website
January 25, 2013 · Mark Rockwell, Rockton Software · No Comments
We are currently living in the Age of the Customer. Never before in the history of business has customer feedback had the ability to travel as rapidly and be as far reaching as today. With the popularity of social media sites—Twitter, Facebook, YouTube, etc.—it is possible for a disgruntled customer to go viral on the [...]
continue reading...Tags: CRM Marketing, Microsoft Dynamics CRM, Rockton Software
Posted in About Microsoft Dynamics CRM, by ISV/Add On Partners, Dynamics CRM for Social Networking |
