Archive for the ‘Dynamics CRM for Distribution’ Category
We’ve extended the use of Microsoft CRM to include Return Material Authorization (RMA) capabilities! Manufacturing and distribution companies can utilize this new solution to support RMA tracking, process automation, and reporting. Enable your team to effectively manage RMAs to: Leverage product tracking for authorized returns such as replacement, repair or simply un-wanted products Track multiple [...]
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Tags: Microsoft CRM for Distribution, Microsoft CRM for Manufacturing, Microsoft CRM for Service Repair, Microsoft CRM Partner Portland, Microsoft CRM RMA for Manufacturing, Microsoft Dynamics CRM Partner Oregon, Microsoft Dynamics CRM Return Material Authorization, RMA for Microsoft CRM
Posted in About Microsoft Dynamics CRM, Choosing a Microsoft Partner, CRM 2011, CRM Dynamics Upgrades, CRM Online, Dynamics CRM for Customer Service, Dynamics CRM for Distribution, Dynamics CRM for Manufacturing, Dynamics CRM for Supply Chain, Dynamics CRM for Vertical Industries |
Clarke Distribution Corp is a distributor of high end kitchen appliances, the most amazing appliances I’ve ever seen in the most gorgeous kitchens I’ve ever seen! You can take a tour of their showroom on the Clarke Web site. Anyway, they agreed to be part of our initiative to collect a variety of client videos [...]
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Tags: CRM Customer Video, CRM for wholesale distribution
Posted in About Microsoft Dynamics CRM, CRM 2011, Dynamics CRM for Distribution |
Implementing Microsoft Dynamics CRM across an entire company can produce significant customer management and cost cutting benefits. However, this kind of large scale implementation comes with some very specific (and potentially difficult) challenges, such as the need for functional diversity between departments, organizational security requirements, enterprise-wide standardization, and enterprise-wide reporting. For many organizations, a hub-and-spoke [...]
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Tags: CRM, CRM 2011, CRM for sales, CRM Marketing, CRM Software, Customer relationship management, Dynamics CRM, Dynamics CRM for Marketing, Dynamics CRM Implementation Tips, Dynamics Partener CRM Seattle, Implementing a CRM Strategy, Implementing CRM, implementing CRM Seattle, Microsoft Dynamics CRM Partner Washington
Posted in About Microsoft Dynamics CRM, CRM 2011, CRM Software Implementation Tips, Dynamics CRM for Customer Service, Dynamics CRM for Distribution, Dynamics CRM for Marketing, Dynamics CRM for Supply Chain, Dynamics CRM for Vertical Industries, Microsoft Dynamics CRM Training |
Many of our clients include manufacturing and distribution companies that we’ve worked alongside implementing CRM and ERP solutions. From our work with these companies, it became clear that there was a definite need for a comprehensive warranty management and product repair solution that was capable of supporting these needs. To address this, Armanino recently [...]
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Tags: Microsoft CRM for Field Service, Microsoft CRM for Manufacturing Customer Service, Microsoft CRM Partner Oregon, Microsoft Dynamics CRM Partner Portland, RMA for Microsoft CRM, Serial Number and Warranty Management for Microsoft CRM, Warranty Management and Product Repair Solution for Microsoft CRM
Posted in About Microsoft Dynamics CRM, Choosing a Microsoft Partner, CRM 2011, CRM Dynamics Upgrades, CRM Online, Dynamics CRM for Customer Service, Dynamics CRM for Distribution, Dynamics CRM for Manufacturing, Dynamics CRM for Supply Chain, Dynamics CRM for Vertical Industries |
What business challenge will your investment in CRM address? Is there a specific business pain which is impacting your bottom line? Is there a specific business opportunity you want to pursue? Start with no more than ONE or TWO! Too often we meet customers who fail to realize benefits because they bite off more than [...]
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Tags: Catapult, Dynamics, Implementation, Lean, Value-stream
Posted in About Microsoft Dynamics CRM, Cost of CRM Software, CRM Dynamics Upgrades, CRM Online, CRM Software Information, CRM Software Research, Dynamics CRM for Customer Service, Dynamics CRM for Distribution, Dynamics CRM for Manufacturing, Dynamics CRM for Marketing, Dynamics CRM for Sales, Dynamics CRM Success Stories |
With your marketing campaigns comes creative, collateral, and of course marketing lists. Whether you are emailing, calling, or mailing, you need to make sure your marketing lists are up to date. This becomes an extremely tedious task especially when you are working with hundreds and thousands of accounts and contacts. Within Microsoft Dynamics CRM, you [...]
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Tags: dynamic lists, dynamic marketing lists, Dynamic Marketing Lists CRM 2011, Dynamics CRM, Dynamics CRM for Marketing, Dynamics CRM Marketing, dynamics crm marketing lists, marketing automation, marketing database, marketing lists, Microsoft CRM, Microsoft Dynamics CRM, Microsoft Dynamics CRM Marketing, MS CRM, MS Dynamics CRM
Posted in About Microsoft Dynamics CRM, CRM 2011, CRM Software Information, CRM Software Research, Dynamics CRM for Customer Service, Dynamics CRM for Distribution, Dynamics CRM for Manufacturing, Dynamics CRM for Marketing, Marketing Automation |
We’d like to introduce you to a different approach for thinking about Customer Relationship Management (CRM) software implementations in a series of blog posts over the next several weeks. Our company focuses on Microsoft CRM so naturally we'll keep it mostly in that context but we think the insights apply to solutions from other CRM [...]
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Tags: CRM, Lean, Microsoft Dynamics CRM, Value
Posted in About Microsoft Dynamics CRM, Cost of CRM Software, CRM Dynamics Upgrades, CRM Online, CRM Software Implementation Tips, CRM Software Research, Dynamics CRM for Customer Service, Dynamics CRM for Distribution, Dynamics CRM for Manufacturing, Dynamics CRM for Marketing, Dynamics CRM for Sales, Dynamics CRM for Social Networking, Dynamics CRM for Supply Chain, Dynamics CRM for Vertical Industries, Dynamics CRM Success Stories, Marketing Automation |
Workers today depend more and more on their mobile devices. Microsoft Dynamics CRM includes a mobile CRM module that works with any web-enabled phone or device. This allows Microsoft Dynamics users real-time access to customer information, the opportunity pipeline, leads, marketing and customer service functionality. The Microsoft Dynamics CRM Mobile module is list driven, is [...]
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Tags: CRM 2011, Dynamics CRM, Michigan Microsoft Dynamics CRM Partner, Microsoft Dynamics CRM, Microsoft Dynamics CRM Michigan Partner, Midwest Microsoft Dynamics Partner
Posted in About Microsoft Dynamics CRM, CRM 2011, CRM Dynamics Upgrades, CRM Software Information, Dynamics CRM for Customer Service, Dynamics CRM for Distribution, Dynamics CRM for Manufacturing, Dynamics CRM for Sales, Dynamics CRM for Supply Chain |
Are you considering Microsoft Dynamics CRM Online but wondering if it really lives up to all the rave reviews? If so, consider the following case study of US SafetyGear, an Ohio-based leading distributor of safety products. Here’s a quick snapshot of how Affiliated helped the company by deploying Dynamics CRM Online integrated with the company’s Account [...]
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Tags: Dynamics CRM integration with ERP, Microsoft Dynamics CRM Partner Ohio
Posted in About Microsoft Dynamics CRM, CRM Online, Dynamics CRM for Distribution, Dynamics CRM Success Stories |
Sometimes you may have separate Dynamics CRM installations or instances to help better run your organization. Different departments use CRM software for different reasons. For example, your marketing and sales departments will use it for your customers, suspects and prospects. In order to manage the payroll side for your sales department, Human Resources may use [...]
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Tags: Dynamics CRM, Dynamics CRM Instance Adapter, Dynamics CRM Instances, Dynamics CRM New York Partner, Instance Adapter, Microsoft CRM, Microsoft CRM Instance Adapter, Microsoft CRM New York Partner, Microsoft Dynamics CRM, Microsoft Dynamics CRM Instance Adapter, Microsoft Dynamics CRM Instances, Microsoft Dynamics CRM New York Partner, MS CRM, MS CRM Instance Adapter, MS CRM Instances, MS CRM New York Partner, MS Dynamics CRM
Posted in About Microsoft Dynamics CRM, Choosing a Microsoft Partner, CRM Software Implementation Tips, CRM Software Information, CRM Software Research, Dynamics CRM for Customer Service, Dynamics CRM for Distribution, Dynamics CRM for Marketing, Dynamics CRM for Sales, Dynamics CRM for Social Networking, Dynamics CRM for Vertical Industries, Marketing Automation |