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A panel of Microsoft Dynamics CRM/Dynamics 365 experts provide reviews and opinions to aid professionals with the CRM selection process.

 
 

Dynamics CRM 2015 New Features

Looking Back At Microsoft Dynamics & CRM in 2016

Wow! What an amazing year of change and growth in the world of Microsoft Dynamics and CRM. Here is our pick of the most significant events in 2016 from our view in the UK. CRM 2016 Back in January, early adopters were deploying Microsoft Dynamics 2016. Some of the notable updates in this latest version included: New mobile […]

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Need Help Configuring AlwaysOn Availability Groups for Dynamics CRM 2016?

Configuring Dynamics CRM 2016/2015 with SQL Server 2014 AlwaysOn Availability Shashank Chandra, Sr. Dynamics CRM Consultant Microsoft SQL Server Availability Groups provide a comprehensive high availability and disaster recovery solution. In this blog post we will see how to configure Dynamics CRM 2016/2015 with SQL Server 2014 AlwaysOn Availability Groups. The diagram below illustrates the environment […]

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Chart Your Course to Success with Microsoft Dynamics CRM

A key benefit of Microsoft Dynamics CRM is how easily and efficiently you can display data in charts and dashboards. A chart is a visual representation of filtered data, or a view. A dashboard is a collection of charts, giving users an at-a-glance snapshot of the key performance indicators they want to track. Much like a […]

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How to Create Routing Sets and Routing Rules in Microsoft Dynamics CRM

Routing rules are a valuable addition to the recent updates in Microsoft Dynamics CRM. Routing rules are available in both 2015 and 2016 versions of Microsoft Dynamics CRM. Here at xRM³, we’ve been using Microsoft Dynamics CRM routing rules for a while. We also have several clients who are now enjoying the ease of use provided […]

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Menu Navigation in CRM 2016

I may be a little late to the game here as I have been mostly working with CRM2013. But, I recently began testing around with CRM2016 and am loving it so far. Is anyone else as excited as I am for the new menu navigation that is now part of CRM2015 and CRM2016? Seriously, the […]

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How the CRM App is Different from the CRM Outlook Add-in

So you want to know how the CRM App is different from the CRM Outlook add-in? Well you have come to the right place. Microsoft Dynamics CRM already includes a full-featured CRM add-in for Microsoft Outlook called Dynamics CRM for Outlook. With Dynamics CRM for Outlook (also known as the “Outlook client”), you can do […]

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Business Rules – Your Key to Programming Knowledge in MS Dynamics CRM

MS Dynamics CRM vs Salesforce Sign up for a free CRM course! Learn more about CRM's features No Programming Knowledge? No Problem! Business Rules, which are delivered right out-of-the-box with Dynamics CRM, tackle client side logic in a user friendly way, allowing virtually anyone that is responsible for managing their company’s CRM to get off and […]

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Dynamics CRM 2015 for Manufacturers – What’s in it for You

Apart from creating top quality products, manufacturers can gain a competitive edge by providing excellent customer support. Connecting departments via a centralized system is key to delivering a consistent customer experience that helps retain existing clients and discover new ones. Customer relationship management (CRM) software is highly relevant for manufacturers and delivers best in-class tools […]

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Bruce Biron, Joins ACE Microtechnology, Inc. as Microsoft Dynamics CRM Practice Lead

Bruce Biron, joins ACE Microtechnology, Inc. as Microsoft Dynamics CRM Practice Lead ATLANTA, GA, August 2015 - ACE Microtechnology (ACE) a global business and technology services firm that provides Microsoft Dynamics Solutions - Microsoft CRM and Microsoft Dynamics GP (formerly Great Plains), has welcomed a new team member, Bruce Biron. Bruce brings over 15 years […]

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General Availability of Microsoft Dynamics CRM 2015: Update 1

MS Dynamics CRM vs Salesforce Sign up for a free CRM course! Learn more about CRM's features Microsoft has announced general availability of its first update for Microsoft Dynamics CRM 2015. The update promises to offer intelligent customer engagement that delivers enhancements. These changes will enable employees to efficiently collaborate across sales, service, and marketing departments, […]

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