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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

Dynamics 365 Enterprise Edition

FREE Webinar – Microsoft Dynamics 365 July 2017 Update – What’s New

There is exciting new functionality ready to be rolled out to Dynamics 365 customers. Join us on Tuesday September 5th at 1pm EST for a free webinar where we will demonstrate the new features being rolled out. Top new features include: Unified User Interface Virtual Entities Customer Insights experience Mobile Improvements Business Edition LinkedIn Integration […]

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Microsoft Dynamics 365 for Talent bientôt disponible

Microsoft a récemment lancé un aperçu technique de Microsoft Dynamics 365 for Talent, sa nouvelle application spécifique à la gestion des ressources humaines, laquelle sera lancée officiellement le mois prochain. Cet aperçu technique (disponible en anglais seulement) permet de se familiariser avec l’interface et les fonctionnalités.   Centralisez vos fonctionnalités RH en une seule solution […]

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New Enhancements Coming to Dynamics 365

Microsoft recently announced new enhancements that are coming to Microsoft Dynamics 365. As a result, these enhancements will bring exciting new features to the Dynamics 365 Enterprise Edition and the Business Edition. Dynamics 365 Enterprise Edition User interface refresh (applies to all the Enterprise edition web apps) Due to the changes, the user interface has […]

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Learn how to convert website visitors into customers with Dynamics 365

Did you know that less than 12% of visitors to your website take any action? How do you leverage website visit data to engage with visitors and drive conversions? Join us to learn how. Most visitors to your website have an interest in your products/services or they wouldn't be visiting in the first place. If […]

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20 Findings from a Microsoft Dynamics 365 Upgrade Audit

Our client, let’s call it ACME Inc., wanted to upgrade Microsoft Dynamics CRM 2011 to Microsoft Dynamics 365 and SharePoint 2010 to SharePoint 2016. What is the first step? Crowe’s implementation methodology always starts with an analysis phase, especially when it comes to CRM version upgrades. With CRM version upgrades our analysis phase comes in the […]

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Upcoming Changes to Dynamics 365 (CRM)-July 2017 release

Recently, Microsoft announced the upcoming July 2017 release for Dynamics 365 (CRM). As a result, many things are being changed, but, I am sure, you have come to expect these changes. However, these changes are quite impactful as they are items that are being deprecated within Dynamics 365 (CRM). So, what does this mean for […]

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Microsoft Dynamics 365 for Talent Available Soon

Microsoft recently released a technical preview for Microsoft Dynamics 365 for Talent, an upcoming application specifically designed for the management of human resources, which will be launched officially next month. This technical preview makes it possible to become familiar with the interface and the functionalities of the application.   Centralize your HR functionalities within a […]

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Offrez un service à la clientèle hors pair avec Microsoft Dynamics 365

Il est rarement agréable d’avoir à contacter l’équipe de support d’une entreprise. Cependant, Microsoft Dynamics 365 for Service fournit tous les outils dont votre organisation a besoin pour rendre l’expérience aussi agréable que possible autant pour vos clients que pour vos agents. Un service à la clientèle qui vous permet d’honorer les engagements de votre […]

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It Takes a Team to Raise an App

We recently got our first business application (app) published to the Microsoft AppSource. Yay (and Phew!)! It was exciting to finally get it out there live, but the process was a longer and more rigorous than we first thought. One of the biggest challenges we faced was a lack of information, that wasn’t listed anywhere. […]

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Part 2 – User Adoption with Microsoft CRM/Dynamics 365. Do you have it?

In the last post I examined the main reasons for CRM project failure. In this and future posts in this series, I will dissect each of the reasons and offer guidance on how to avoid these pitfalls and/or how to recover from them. The topic for this post will be – Lack of Proper Requirements Analysis Before Implementing. […]

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