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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

Dynamics 365 Enterprise Edition

If You’re App-y and You Know It, Clap Your Hands

Come one, come all! It’s the newest show in town! There’s sure to be something for everyone, a smorgasbord of enticing apps to pique your interest, with free trials to boot!   I know what you’re thinking… and no, the digital circus isn’t pulling into a website near you. I’m actually referring to the Microsoft […]

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What You Need to Know about the Hustle and [Microsoft] Flow

After attending a recent webinar hosted by Jerry Weinstock of CRM Innovation, it was clear that the power of the new Microsoft Flow is an exciting prospect for us non-coders to get in the game when it comes to interacting with Microsoft Dynamics 365. Can’t you hear it now: “I’m just going with the flow…the […]

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10 Things To Like About The Dynamics 365 App for Outlook

Following a preview release in 2016, a new Microsoft Dynamics 365 app for Outlook is now available. The initial preview had some limitations but Microsoft released an enhanced app as part of its December 2016 update. Compared to the installed plugin, the new App for Outlook runs server-side to reduce some of the heavy lifting from […]

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Infographic: Microsoft Dynamics 365 Enterprise Edition Plan 1

If you are considering Microsoft Dynamics 365 and comparing this to competitor systems, it's important to know what services are included. Plan 1 for Dynamics 365 Enterprise Edition is the most popular choice and in this post we've listed the most important components to help you assess its full value! We believe no other solution matches […]

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Organization Insights allows for a deeper understanding of Dynamics 365 usage

In late December 2016 Microsoft released a new solution for Dynamics 365 called Organization Insights that surfaces a set of kpis that provides administrators with a deep understanding of Dynamics 365 adoption and troubleshooting for potential problems. Among the kpis surfaced include charts that can measure and identify: Active and Inactive users Entities by number of records and storage usage […]

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Getting started with Dynamics 365

If you are ready to make your business more productive and begin its cloud transformation, maybe it's time to a look at Dynamics 365. Whatever the size of your business, Dynamics 365 can be beneficial. Dynamics 365 is the only cloud-based solution that provides what you need for CRM and ERP all in one place. But its not just CRM […]

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The Microsoft Dynamics 365 CRM components address common customer service concerns

The Microsoft Dynamics 365 CRM components addresses many of the customer service issues that have a major impact on businesses. While most transactions might go smoothly,  customers who have issues trying to resolve concerns or acquire additional information from businesses can be left with a negative impression. That sort of deficiency leads to long-term problems with […]

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Quicktip – Keyboard Shortcuts for Editable Grids

 Editable Grids are probably the single most exciting feature of Microsoft Dynamics 365. To longtime users like us, the ability to edit information on the fly without having to open each line will increase productivity. This list of keyboard shortcuts designed to make your users even more efficient came from the Microsoft Dynamics 365 Customer Center Guide. […]

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Looking Back At Microsoft Dynamics & CRM in 2016

Wow! What an amazing year of change and growth in the world of Microsoft Dynamics and CRM. Here is our pick of the most significant events in 2016 from our view in the UK. CRM 2016 Back in January, early adopters were deploying Microsoft Dynamics 2016. Some of the notable updates in this latest version included: New mobile […]

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How to Save Money With Waterfall Pricing for Dynamics 365

Unlike Dynamics CRM, with the new Microsoft Dynamics 365 pricing model, more users equals a lower cost per user. This is technically called “tiered” pricing, but “waterfall” is common industry term and better evokes the image of a downward flow of your cost per user. Let’s look at the Dynamics 365 waterfall pricing in its […]

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