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A panel of Microsoft Dynamics CRM experts provide reviews and opinions to aid professionals with the CRM selection process.

 
 

Archive for the ‘Dynamics CRM 2013 New Features’ Category

Microsoft Dynamics CRM Business Process Flow Lessons Learned

I’ve had the pleasure of completing multiple upgrades to Microsoft Dynamics CRM 2013, and one of the most popular new features for our clients is Business Process Flow. BPF is a great way to see where you are in a process, and it gives users a helpful guide for what needs to happen to close […]

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Over 20 New Videos Showcasing Microsoft Dynamics CRM Spring ’14 Release

By Barkley Busby Vice President & Co-Founder, 2B Solutions The Microsoft Dynamics CRM team is providing yet another way for customers and prospects to learn more about the Dynamics CRM Spring '14 Release.  You can read about what's new in Social Listening, Customer Service in an eBook or download the entire Release Preview Guide.  Or, you can watch […]

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Microsoft Dynamics CRM Show Me the Demo! Register or Watch On-Demand

| By Barkley Busby Vice President and Co-Founder, 2B Solutions As a Microsoft partner, I'm excited to share a new online demo series:  "Microsoft Dynamics CRM Show Me the Demo!"  Each LIVE event is online and provides useful information along with a product demonstration and Q&A. The next scheduled event will be held on September […]

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Explore Microsoft Dynamics CRM, Dynamics Marketing and a Wide Array of Third Party Microsoft Dynamics Applications at nVerge 2014

nVerge 2014 is a one-day technology conference taking place on September 25th, in San Diego, CA. The conference focuses on the latest feature updates and trends for Microsoft Dynamics CRM, Dynamics Marketing, Dynamics GP, Microsoft SharePoint, Microsoft Office 365, Business Intelligence, Corporate Performance Management (CPM) solutions, third party software applications for the Microsoft Dynamics product […]

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Keeping Up With the Ever Growing Dynamics CRM Roadmap and More

Microsoft has been consistently offering new technologies and amazing upgrades to existing ones. Their product team has done an excellent job filling in the gaps and identifying areas to expand on current products to make them even more functional, and the CRM Spring 2014 upgrade is no exception. But with all the new products and […]

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Microsoft Dynamics CRM and Microsoft Social Listening: Hear Your Customers

The growth of social networking has been mind-numbing and its application to the business world is becoming even more impressive. Social is no longer on the periphery of business; it is engrained in every aspect of business from acquiring new customers and members, to gaining an ever better understanding of client interests and behavior. Microsoft […]

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6 Sales-Driving Enhancements of Microsoft Dynamics CRM Spring ’14 Wave

There are several updates in the new Microsoft Dynamics CRM Spring ’14 Release Wave. But if you’re in sales and marketing, like myself, I bet you are most interested in the juicy, sales-driving enhancements offering the functionality that has been eagerly anticipated. More than simply “new” features of the release, I’m here to bring you […]

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Provide Impossibly Good Customer Service with New Microsoft Dynamics CRM Features

When customers call you, they expect excellent customer service. But if they don’t get it and are disappointed, unless they tell you, how will you know? And how will you know if they are unhappy with your products and services? Again, unless they directly inform you, you may never know what they are saying about […]

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